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The staff were so professional, friendly and supportive.

beutiful hotel in the middile of nature

- the staff (especially Jasmin). - swimming pool. - location.

كل شي جميل وصاحبة الفندق زهرة جدا متعاونة وطيبه وأبو بكر إنسان محترم والإفطار لذيذ والموظفه اللي ماسكة المطبخ كانت طيبه وتساعد كل شي مميز ومكان الفندق مع الشلال شي خرافي .

I enjoyed the great stay and great service

Clean, modern and has a very supportive staff who take care of their customers

The location of the hotel . The view of the room . The breakfast. The staff of the hotel are perfect and frenidley

All the employees were friendly and helpful

It has one of the best views overlooking Sapanca Lake! The room is spacious with all that is required. Incredibly friendly staff that are helpful, special thanks to Amir for his kindness.

nice location with calm area , very beautiful view. staff are helpful and they gave me extra time in the room.

Check in experience Room amenities Family friendly facility Excellent food quality All Spa facilites such as Turkish bath (women, men separately) Different clean luxury in door and out door swimming pools for kids and adult, also for women only pool Allow sharing all the facilities of NG Sapanca such as Sliding pool and The Beuty salon with hair cut of Mrs. Arzu You do not need to get out from the hotel

Very nice place and location near to everything you need 👌👌

Everything in this property is perfect. From the first step till checkout. The staff is so nice ,professional and always ready to help. We stayed in the garden villa which has it’s own private pool. The villa is so nice. Everything in it was clean and it includes anything you might need. The views from the villa are wonderful. We had the half-board option and thanks god for that. The food in the restaurant is so tasty and every time a new dish with different options to choose from. The staff working in this hotel from the reception to the restaurant are all very friendly and helpful. For sure we will come back to alya kartepe.

Its quiet , green , clean and calm , hospitality especially Coşku , Iram , Halil , zeynep .. and all the other stuff they were friendly and we felt like home .. i wish we stayed longer it was relaxing and peaceful .. thank you guys i would give it five star

Very nice location, clean and new furniture, kind and amazing staff specially Mr. Abdullah he is so polite, kind and helpful.

The service was excellent, everyone was very welcoming.