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Very clean and new looking hotel. Parking garage in basement of the hotel.

The parking area is conveniently located just across the road. The room is very spacious and has everything we need. What we enjoyed most is that there is a walkway from the hotel connecting directly to the walking path around the lake. The breakfast offers a wide variety of options. We wish we could have stayed longer. This excellent hotel, along with the long well-organized lakeside walking path, makes us want to return again in the future.

perfect location, walking distance to the center of everything but very quiet in the night close to the nature. Good price value.

Big room with hot spring in your bathroom.

Small hotel, will location, good prices

The rooms were very spacious and well appointed. The staff were helpful and friendly. I wish I had more time to use the wonderful spa and thermal pools.

very good location and the view

The bedroom was clean & functional. The view of the lake was wonderful. The breakfast buffet had several selections. The staff was friendly. It’s walking distance from restaurants, shops, the trails.

Had a wonderful stay! The location was perfect for sightseeing, and the hotel staff made us feel at home. Rooms were clean, spacious, and had all the amenities we needed. I highly recommend it

Great view. Nice location. Very nice room with balcony. Nice breakfast

Great take front view and very comfortable beds. We were surprised that the hotel shares pool and restaurant facilities with the hotel next door. Although the pool was indoors, it was not heated, so the perfect way to cool down after a long hot day exploring the lake. The pool also included a spa/sauna area which was extremely relaxing. Staff spoke good English and were very helpful. Would definitely stay again.

I put two rented bicycles in the hotel overnight

We had a pleasant stay overall, with a few things worth noting for future travelers. The hotel’s location is great if you have a car, especially during rainy days, as it makes getting around much more convenient. On sunny or dry days, it’s still manageable without a car since there’s a bus stop at the foot of the hill leading down to the Sun Moon Lake area. Unfortunately, it rained heavily throughout our stay, which made getting in and out a bit inconvenient at times. That said, the experience was truly saved by the incredible staff. A special thank you to Nelly and Tom, who went above and beyond by personally driving us into the downtown Sun Moon Lake area so we could get food and even catch the boat tour. Their kindness and effort made a huge difference and turned our stay around. The hotel itself has a very relaxing and peaceful ambiance—perfect for unwinding. Breakfast was okay, not particularly memorable, but decent enough to start the day. Overall, despite the weather challenges, the exceptional service and calming atmosphere made our stay worthwhile.

Apart from the beautiful view and well thought out room ~ the staff were super lovely!!!! I couldn’t have asked for a better stay!

absolutely great location and lake view. Room is enough spacious, good bed and bath. We even checkout late 45mins without anh problem. The staff is willing to give us more water bottle when we ask.

The property is good location, near to the tourist spot and bus station.💜

Very good location, great service and nice breakfast!

It was right next to the 7-11 in Sun Moon Lake. The host was available each night and happy to provide recommendations and help. The room was nice and perfect for our family of five. The rooms were quiet and clean.

I liked the location, the staff were friendly and helpful! The room met the price point, there was aircon but some days I didn't need it and was happy to have the window open with the flyscreen. The bathroom hot water was nice, bed was comfy. It being just right next to the bus station and several 7-11s, a laundromat, restaurants was a big help.

Convenient location and breathtaking view.

The breakfast is a healthy Japanese style which suits us. The apple juice provided is fresh, sweet, and original. The lady in the reception is friendly, and informative. The place is just 5 min walk from the ferry jetty at Itashao. The bathroom n the toiletries are of superb quality. The room for 4 of us is big enough.