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very good location and the view

The parking area is conveniently located just across the road. The room is very spacious and has everything we need. What we enjoyed most is that there is a walkway from the hotel connecting directly to the walking path around the lake. The breakfast offers a wide variety of options. We wish we could have stayed longer. This excellent hotel, along with the long well-organized lakeside walking path, makes us want to return again in the future.

Excellent location, beautiful view from balcony. Large, comfortable and clean. I was worried about no reception staff but self check in was very easy. Parking outside. Enormous bathtub!

Apart from the beautiful view and well thought out room ~ the staff were super lovely!!!! I couldn’t have asked for a better stay!

Big room with hot spring in your bathroom.

The view is so amazing you should not hesitate to book this place and the staff are also friendly.they even offer us free ride going to hotel.. I was really glad I found it.even though it was a last minute booking..really saves the day ..thank you guys! And job well done

Nice room ,something a bit different nice experience. Great location

Great view. Nice location. Very nice room with balcony. Nice breakfast

The view is amazing from my room. They also have an onsen, many swimming facilities, and a daily entertainment show and activities for everyone in the family. The mini bar is also free.

The rooms were very spacious and well appointed. The staff were helpful and friendly. I wish I had more time to use the wonderful spa and thermal pools.

perfect location, walking distance to the center of everything but very quiet in the night close to the nature. Good price value.

Location is really nice, and staff are kind. Parking spot is nice.

Great take front view and very comfortable beds. We were surprised that the hotel shares pool and restaurant facilities with the hotel next door. Although the pool was indoors, it was not heated, so the perfect way to cool down after a long hot day exploring the lake. The pool also included a spa/sauna area which was extremely relaxing. Staff spoke good English and were very helpful. Would definitely stay again.

I put two rented bicycles in the hotel overnight

We had a pleasant stay overall, with a few things worth noting for future travelers. The hotel’s location is great if you have a car, especially during rainy days, as it makes getting around much more convenient. On sunny or dry days, it’s still manageable without a car since there’s a bus stop at the foot of the hill leading down to the Sun Moon Lake area. Unfortunately, it rained heavily throughout our stay, which made getting in and out a bit inconvenient at times. That said, the experience was truly saved by the incredible staff. A special thank you to Nelly and Tom, who went above and beyond by personally driving us into the downtown Sun Moon Lake area so we could get food and even catch the boat tour. Their kindness and effort made a huge difference and turned our stay around. The hotel itself has a very relaxing and peaceful ambiance—perfect for unwinding. Breakfast was okay, not particularly memorable, but decent enough to start the day. Overall, despite the weather challenges, the exceptional service and calming atmosphere made our stay worthwhile.

The bedroom was clean & functional. The view of the lake was wonderful. The breakfast buffet had several selections. The staff was friendly. It’s walking distance from restaurants, shops, the trails.

Lovely hotel, complementary snacks, very comfortable bed and nice bathrooms

Convenient location and breathtaking view.

I liked the location, the staff were friendly and helpful! The room met the price point, there was aircon but some days I didn't need it and was happy to have the window open with the flyscreen. The bathroom hot water was nice, bed was comfy. It being just right next to the bus station and several 7-11s, a laundromat, restaurants was a big help.

Very good location, great service and nice breakfast!

It was right next to the 7-11 in Sun Moon Lake. The host was available each night and happy to provide recommendations and help. The room was nice and perfect for our family of five. The rooms were quiet and clean.

absolutely great location and lake view. Room is enough spacious, good bed and bath. We even checkout late 45mins without anh problem. The staff is willing to give us more water bottle when we ask.

The property is good location, near to the tourist spot and bus station.💜

Small hotel, will location, good prices