Family hotels and homes in Kumamoto

The location and that it was new and modern

The arrangement of the shower room with a separate toilet and vanity basin outside of the shower. This worked really well for two people getting ready in the morning. There was plenty of storage space for clothes. The room was big. The public baths area was beautiful and the baths were relaxing. We enjoyed the friendliness of the staff who were happy to help at all times.

Spacious room and so comfortable. Great location beside the bus terminal that got us to everywhere we needed to go in Kumamoto. Near to tram station as well. Onsen was a lovely touch!

Location was great. Behind a small alley, but it is just a 2mins walk to Sunroad Shinshigai which is an old fashioned shopping street with plenty of food and shops. Kumamoto Castle is not that far off too, around 20mins walk I think. Room and facilities were great too. Strong hot water from the taps/shower, and a nice range of food at breakfast.

Good place, awesome staff (as usual in Japan), average room size with all amenities you really need. Vending and ice machines available. What i really loved was the breakfast, given the price we paid for the hotel we didn't expect much, but it was definitely the best breakfast we had in 20 days trip in Japan. Much much recommended.

Wow an amazing hotel. right next to Kumamoto Station. There is a shopping center near it with lots of food and shopping options, The room was very comfy one of the best bathrooms / shower areas i have seen, with a huge timber bath. Separate toilet, very comfortable beds and a nice sitting area to take off and put on your shoes. the free drinks and snacks area on the 4th floor was a surprise. Only a short tram ride into the center of Kumamoto and Kumamoto Castle. Great staff.

There was nothing that we didn't like. We enjoyed everything. Great staff, location, and hotel. Location is perfect and easy to get to from the airport. It is also very close to Kumamoto Castle. My wife and I really loved our room and the morning breakfast buffet was fantastic. The staff was also very helpful and friendly. We visited during our anniversary and they upgraded our room with one of the best views of Kumamoto Castle.

Very clean, beautiful Kumamoto Castle view from the window, and great service! Breakfast was simple but delicious. staff were friendly and helpful. We will certainly stay there again next time in Kumamoto. Highly recommend!

The whole room was so comfortable and the bunk beds were so cozy.

The public bath is amazing, breakfast has wide selection of choices and includes local dishes, and staff are also very friendly. Very close to tram station and shopping area, and easily accessible from the airport with the airport bus stopping close by.

Amazing location with the tram outside and the castle close by. Very stylish and the staff were very friendly.

We love how convenient it was for location that you can just walk down the hotel to get everything you need and transportation was just outside the hotel. The best part is the Aircon system was working even during winter.

Coin laundry machine with security lock and can be monitored the status on in room TV.

Beautiful large triple room. Newly renovated. Spotless and very well designed. Largest and nicest room we have had in our 3 week trip. Location great. Easy 15 min tram or bus to train. Next to castle and huge shopping street with many restaurants and bars.

Renovated, very clean, new and very big onsen bath Good location in central part of Kumamoto

The hotel is located right along Shimotori Shopping Arcade. Easy access to everything i.e. convenience store, shops & restaurant. There is a parking within the hotel property but with an extra charge which is worth paying. This property exceeded my expectation in terms of quality. Room size is big with new facility. Hotel staff communicates very good English. There amenity i.e. quality facial care & facial wash for you to pick at the hotel lobby. Moreover, there is 7-Eleven in the 1st floor. Super convenient!