4-Star Hotels in Niseko

Breakfast is amazing. Onsen is great. Location is perfect if you like ski in ski out, quieter area of Niseko that has easy access to lift infrastructure.

Excellent staff, Onsen, breakfast and nice size of unit with everything you needed.

Everything! High standard, clean, ski in and out (unless you stay beyond 31st of March, then only ski in). Rental equity available at the hotel, onsen, great breakfast, you will miss nothing here. The food is on the expensive side but very good.

the snow school and gear rentals are very conveniently located in the hotel all the staff were nice and very accommodating

the view from out room is amazing and staff were so friendly and warm

The staff, ease of the location to restaurants, fairly easy to the lifts, rental facility on property, ski lockers with boot warmers, onsen/pool, restaurant. Rachel especially was very hospitable remembering our name after just one meeting. The front desk was very accommodating when we requested for a late check out as our son fell ill and was able to rest until our departure in the comfort of the room.

Taking my kid to Niseko for our first-ever ski trip was already a dream come true, and snagging a family room for the three of us last minute was nothing short of a miracle. The whole stay was top-notch, way beyond what I expected. The front desk was super quick and efficient, getting us checked in and up to our room in less than 20 minutes. We'd shipped our ski gear to the hotel from Haneda Airport a week in advance, and the fact that they could store it for us made the start of our trip so much easier. Big shoutout to the two cool guys working over the holidays who helped lug our bags up to the room. Our room wasn't a suite, but it was still spacious, clean, and cozy, complete with a mini kitchen and a washer-dryer. No bathtub, but the mini sauna shower room more than made up for it with a super relaxing shower experience. The studio layout with a 3-meter wide bay window offered an incredible view of the snowy slopes and streets outside – watching the snowfall from inside was just magical! There was also this super thoughtful 2-meter wide ventilated wardrobe by the entrance, perfect for drying out all our snow-soaked gear without making the room smell like a damp locker room, thanks to the heating. And I've got to give a huge shoutout to the front desk manager. On the day we checked out, February 6th, I had no clue you needed to book the bus back to New Chitose Airport in advance. Thankfully, the manager stepped in, called the bus center, and secured seats for us. Super grateful for their efficient and thoughtful help! Plus, they offer this handy service where you can ship your extra luggage to another location. We sent four big suitcases to Haneda Airport, so we could just head out with our backpacks, feeling a bit wiped post-skiing. This luggage shipping service was a game-changer!

Really enjoyed the location. The breakfast had enough variety for a five day stay.

It was very comfortable and in an amazing location!

Free shuttle to lifts, help booking activity related things

not a big onsen but very good, hot and cold onsen tub outdoor, ski resort view is good, can see mt.Yotei in front of the hotel, the room is very good and so comfortable 😃

This is a 10/10 place to stay. We really enjoyed our time in the condo. A few walk to stores and restaurants. It was very spacious, which is luxury in Japanesse accomodations. Everything was clean and neat. The facilities for skiing are a great bonus (dryer room, ski room, shuttle service to the mountain base). The Niseko Central team was exceptional and got everything covered.

Very clean and spacious with just about everything you would need.

All I can say is WOW. When I arrived, we were welcomed with smiling faces. Then they brought our luggages to the room while we were checking in. They also gave us welcome cookies, how nice! It wasn't just that - they were so helpful with all our little whims. For example, I brought bulky clothes because it's winter, so I had to vacuum seal all of them in a jumbo plastic bag. I called the front desk to ask for help, 1 minute later, they arrived with a vacuum and helped me seal it. Another special thing to note is their complimentary private onsen!!!! Waaah! It looked very nice. Unfortunately when I booked, I wasn't sick, but I caught colds, so I had to cancel. Their buffet breakfast is also great. A lot of their staff are on working holiday visas, so there's no language barrier here. They're all smiling faces everywhere. Made our stay so much easier and better. The room is SPECTACULAR. It's got a laundry and dryer in one. And if you have more stuff to wash, they have one at the end of the hallway too. Love it. I would come here again.

The view very wonderful like winter wonderland

The place was so clean, warm and very well maintained. The staff made us feel at home, served delicious breakfast, and catered to every request with attention to detail. Thank you so much for making our ski trip easy and enjoyable.

I can’t imagine a better way to experience Niseko skiing. Our room was gorgeous, large, and with a beautiful view. It was modern and super comfortable, but the sliding doors, tatami matt, low chairs, and wood everywhere made it feel uniquely Japanese. Having an onsen in the hotel is awesome after skiing and in general made us really immerse in the Japanese way of life. We were a bit afraid of no shower in the room, but it was no problem at all, and we’re not even that adventurous. Many guests, inckuding us, walked around in the traditional covers provided. The food was amazing. Dinners were delicious, super Japanese, and exquisitely presented. Breakfasts had fantastic variety and super high quality. Some of the desserts were almost life-changing. The staff made us happy every day. Time and time again they would go over and above to make the stay comfortable. At the end of our stay, we left our phone in the lobby and boarded the bus to the airport, and the staff CHASED THE BUS to the nearest town and handed it to us which was just stunning and awesome!

The hotel is sooo good with their foods, facilities, onsen, everything. Very much enjoyable.

A true example of hoteliers accomplishment. Very professional. Delightful choice of samplings for traditional tastes every night and morning.

The kitchen is very convenient for our family.

I didn't really know what to expect going in. Hirafu's an expensive place to stay in January, and this was one of the more affordable options with a decent rating when I booked. I was concerned about how difficult it would be to work around the limited reception hours for day of arrival and departure, but this was not a problem at all. The front desk staff was 100% fluent in English and was very easy to deal with. I especially appreciated that they offered pickup and dropoff service from/to the bus station and for making it seamless for me to store my bags, shower, and return my rental equipment on day of departure - thanks to Daisy for facilitating everything via Whatsapp. The location was decent - about a 15-20 min walk to the gondola, but there was also a shuttle stop half a block away. The room was clean, cozy, and pleasant.