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The property was small and personal , staff so welcoming,and the rooms very spacious , modern and extremely clean. Great location for Malecon, and brilliant views from rooftop pool and verandas, close access to beach with chairs and parasol free to use for guests. Lovely freshly cooked breakfast in patio area a bonus .

Everything is great in this place. The rooms, the location, the staff. The only thing I might say it can improve is the pool, it’s very small for the amount of people staying, I couldn’t even use it because it was full of people. Other than that it was quite a great experience

Wonderful staff, excellent service and great location. The suite was very comfortable and clean. The assistance provided when I had a crisis was so appreciated. Loved the rooftop pool.

Quaint. Well appointed rooms. Good breakfast. Attentive staff.

Low rise and laid back. Cool amount the trees and many pools to choose from

There is a lovely infinity lap pool on the roof with a glorious view. It is in a quaint area, very walkable, lively, convenient. Friendly place and staff. Decor is unique— gives you the sense of glamorous old PV. Recommended for someone who values charm over state-of-the-art conveniences like outlets everywhere and great showers. There is an elevator that works perfectly. A very memorable place to stay.

Ramon, our chef, is exceptionally talented. Every meal was a gourmet feast. I asked him for recommendations for what type of meals to eat, and everything he prepared was delicious and healthy! He was a tremendous host and very flexible when it came to unexpected changes in our plans. I asked for a specific Mexican dish that he had never prepared, and it came out better than what I had in mind! The concierge staff was also extremely helpful and attentive. The location is literally perfect. The beach is all white sand and not in downtown PVR, which means it was practically empty. The cleaning crew was thorough and fast.

This hotel was exceptional at every turn and I can't wait to go back. For all of the people working there - from wait staff to musicians to the concierge, to front desk and even cleaning staff-everyone was friendly, competent, and warm. People did their jobs well, and went above and beyond. One morning they ran out of a cereal my son liked, and someone ran to get him more from next door. Waiters and waitresses learned your coffee order after a few days. Staff also had a great command of English, putting non-Spanish speaking guests at ease. The pool area is perfect; yes, a little crowded during spring break weeks, but large enough that groups could spread out. There were mostly families there, but some couples and older groups as well. Some older guests told me that they have been coming to this hotel for years - that says a lot! The grounds are beautiful! It feels like a botanic garden and the peacocks & iguanas are exciting to see. Beds are comfortable, and great value getting a full apartment. Views were stunning! The property is large enough that you can enjoy different activities, but not so big that you feel you are getting lost or in a tourist bubble, as with some all-inclusives. The hotel leans into its Mexican identity, which is wonderful! The programming/evening entertainment (including Mexican night) was fun and enough to give guests (including tweens and teens) fun things to do (karaoke, casino night, dance performances, cultural shows etc) where they might feel like they have some independence, but within the safety of the hotel grounds. The hotel is so close to the airport, the commute was a breeze. Getting an uber from the hotel to town (as a solo mom with 2 kids) was safe, inexpensive, and quick. The food was excellent and varied. Breakfast was delicious, and the beachside cafe was our favorite. Pool games, including volleyball, water aerobics, poolside ping pong and crafting, were fun and well-attended. We'll definitely be back!

Couldn’t make it because of lockdown

Everything was amazing! Highly recommend