Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that rooms are serviced once a week. Please note that this property requires a refundable AUD200 credit card pre-authorization or cash deposit upon check in to cover any incidental charges. When booking for 3 or more rooms, different policies and procedures apply. Please note that this property does not have an elevator/elevator. It is accessible via stairs only. For more information, please contact the property using the contact details found on the booking confirmation.

Cairns Ironman Event Traffic Alert:

Captain Cook Highway closed Palm Cove-Port Douglas, 5:30am-5:30pm, June 16th. Alternative route via Mulligan and Kennedy Hwy takes 3.5-4hrs to/from airport. Williams Esplanade & Cedar Road, Palm Cove closed 4am-12pm. If you have any questions regarding the above or your booking prior to Sunday 16 June 2024, please call 1300 987 604. We thank you for your understanding the inconvenience this may cause and we look forward to welcoming you.

ROAD WORKS AND HIGHWAY CLOSURE:

Due to necessary road repairs, a section of the Captain Cook Highway between the Rex Lookout and Turtle Cove, Wangetti, will be closed to all traffic from 15 May - 22 July 2024 between 9pm - 4am, weather and construction conditions permitting. Traffic will be let through the roadworks site from both ends at 11pm and 1.30am. Full closures will occur on the nights of Sunday 19 May and Monday 20 May where the scope of works will mean traffic CANNOT be let through. The Department of Transport and Main Roads anticipates further full closure dates may be required. The dates of full closures are dependent on progress of works, weather, materials supply, and construction conditions.

No night works will occur on the following dates:

24 May - 26 May – Road will remain open for Port Douglas Carnivale1 June, 8 June, 15 June (Road will remain open to allow access ahead of the Ironman event), 16 June (Changed traffic conditions and closures will be in place.)

Works will resume 17 June, 22 June, 29 June and 6 July 2024.

The Cairns Ironman event is scheduled for Sunday 15 June 2025.

As a result, the Captain Cook Hwy will not be accessible between Palm Cove and Port Douglas between the times of 5:30am - 5:30pm. An alternative route is available however you will need to allow 3.5 - 4 hours to arrive or return to the airport via the Mulligan and Kennedy Highway.

In addition, parts of Williams Esplanade and Cedar Road, Palm Cove will be closed between 4:00am – 12:30pm, Changed traffic conditions and clearways must be enforced to ensure the safety of participants, supporters, and volunteers. Access to the Cairns Airport, Cairns Beaches, Smithfield, and the Northern Beaches will remain open at all times. Please ensure you leave plenty of time as traffic delays may occur.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mantra on the Inlet of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.