Velingrad’s Spa Hotel Rich has an outdoor swimming pool with a children’s area. An indoor pool and hot tub are also available. A hairdresser, bar, gift shop, and a spa center with a sauna and sun beds are also on site. WiFi and parking are available free of charge. All units are spacious, have air conditioning, luxurious furnishings, a private bathroom and flat-screen cable TV. Some have a seating area and a spa bath. Several have a balcony. Spa Hotel Rich’s Tavern Omar serves traditional Bulgarian cuisine. Entertainment programs are held at the weekend and barbecue facilities are available in the garden. A newly opened piano bar with live music and fusion restaurant are also at guests' disposal. The garden also features a children’s playground with slides and a climbing frame. A children’s playroom is also available and animators are provided daily from 10:00 to 00:00. The hotel’s premises, including the pools and the SPA area are filled with mineral water. Deckchairs and hammocks line the outdoor pool, and tables and chairs are available. There is also a terrace, offering two baths with different mineral water and one bath with sea salt water. Free of charge fitness area with a protein bar is offered. Massages are available on site at a surcharge. The free services included in the room rate are breakfast, using the indoors and outdoors swimming pools, using the indoors and outdoors children playgrounds, using the sauna park including: fume bath, emotional shower, hot beds, relax zone. Velingrad town center is just a 10-minute walk away. Several mineralized swimming pools and spa baths can be visited there. The local train and bus station are 0.6 mi away and horse riding facilities can be visited 2.5 mi away. Lepenitza Cave is a 20-minute drive away and the Starina Ski Slope can be reached by car in 30 minutes. Airport transfers can be arranged upon request. Private parking is available on site free of charge.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

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