Serhs Natal Grand Hotel is a beachfront resort located between the beaches of Ponta Negra and Areia Preta. Offering 4 swimming pools, 3 bars and 6 restaurants, this complex offers a variety of food and drinks, as well as entertainment options. Free WiFi is available throughout the hotel. The modern and airy rooms at Serhs Natal boast a balcony with either front or side sea views, air conditioning, a flat-screen TV with cable channels, a mini-bar, a work desk, a telephone and a safety deposit box. The private bathroom includes a shower, free toiletries and a hairdryer. Some superior suites also boast a spa bath or a private pool in the balcony. Guests have at their disposal and array of entertainment facilities such as a children's playground, a games room, on-site shops and a tennis court. For relaxation, various therapies are offered at Kensho Spa and guests can make use of the sauna and Jacuzzi. Different menu options are offered in the several restaurants available at Serhs Natal and a rich buffet breakfast is served daily at the hotel, which includes fresh fruits, cold cuts, cakes, breaks, local delicacies, hot and cold beverages, cereals and pastries. When choosing a room with an all-inclusive plan, you will enjoy breakfast, lunch, and dinner served in buffet or à la carte style. In addition, beverages, ice cream, and snacks are included according to the menu. Premium products are available at an additional cost. Other facilities at the hotel include 16 meeting rooms, a 24-hour front desk and free private parking. The hotel is located 2.5 mi from Arena das Dunas and 5.6 mi from Artist's Beach. São Gonçalo do Amarante International Airport is 27 mi away.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top Location: Highly rated by recent guests (9.3)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Vegetarian, Vegan, Gluten-free, American

  • Free Private Parking Available On Site

Activities:

  • Tennis court

  • Fitness center

  • Game room

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 full bed
1 full bed
2 full beds
2 full beds
1 full bed
1 sofa bed
1 full bed
1 sofa bed
1 queen bed
1 queen bed
1 king bed
1 full bed
1 sofa bed
2 full beds
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Leda
Brazil Brazil
Esta é a terceira vez no hotel e melhorou demais desde a última vez em 2019. Os quartos foram reformados e estão super novos, armários impecáveis, banheiro ótimo, móveis claros e limpos. Sem dúvida isso passa uma super boa impressão logo na...
Thiago
Brazil Brazil
The room is excellent. It exceed my expectations. Comfortable bed. Fantastic view. You get to sleep at the sound of the waves. Good breakfast, the cook ("Japão") is very chearful. The concierge (Stephanie) offered a late check-out free of charge.
Antonio
United States United States
I liked everything: the facilities. The location, the pools, the food served in the restaurants, the staff, the room.
Arildo
United States United States
Excellent location and comfortable room and easy and fast transportation. We enjoyed our trips to the city by taxi with excellent driver Ronnie.
Dayse
Brazil Brazil
Location, it was clean, food was great and friendly staff
Alejandro
Argentina Argentina
Great facilities, excellent team, food options are really good, lovely swimming pools and a really beautiful beach
Viajante
Brazil Brazil
I traveled around many states of Brazil and for more than 10 countries and never saw such a wonderful breakfast. The breakfast has a large variety of options and a good amount, never miss anything. When the eggs finished, I asked for more and...
Zenia
United States United States
Serhs is a reliable hotel with wonderful views, nice staff, great breakfast, a good heated pool and taxis available all the time. I’ve been there several times, and I noticed the quality of the food has improved (they have a new chef).
Sufiana
United States United States
The view from the pool is gorgeous, guests service team was friendly and tried to understand english.
Marcelo
Brazil Brazil
Excellent meals included in Serhs All Inclusive option ( my choice) Good pools and the staff are friendly.

Area info

Restaurants

9 Restaurants On Site
Tapiro Grill.
  • Cuisine
    International
Marenostrum.
  • Cuisine
    International
Potiguar.
  • Cuisine
    Italian • International
  • Open for
    Breakfast
  • Ambience
    Modern
Renato Romagnoni Pizza.
  • Cuisine
    Italian
  • Ambience
    Traditional
Potiguar
  • Cuisine
    Italian • International
  • Open for
    Breakfast
  • Ambience
    Modern
Marenostrum
  • Cuisine
    International
  • Open for
    Dinner
Tapiro Grill
  • Cuisine
    International
  • Ambience
    Modern
Jangada
  • Cuisine
    Brazilian
SERUTZU Japanese Restaurant
  • Cuisine
    Japanese
  • Open for
    Dinner
  • Ambience
    Modern

Resort facilities at Serhs Natal Grand Hotel & Resort

Great facilities! Review score, 9.1

Most popular amenities

  • 3 swimming pools
  • Free Wifi
  • Free parking
  • Beachfront
  • Family rooms
  • 9 restaurants
  • Fitness center
  • Room service
  • Bar

House rules

Serhs Natal Grand Hotel & Resort takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroHipercardElo credit cardCash

The fine print

Must-know information for guests at this property

Please note that bookings with a half-board meal plan include breakfast and a buffet-style dinner. Dinner does not include beverages; beverages are paid separately. À la carte restaurants are available at a surcharge.

Mastercard and Visa credit cards issued in Brazil can be used for payment in 6 instalments (Mastercard) or 3 instalments (Visa). Please note that this option is not valid for credit cards issued outside Brazil.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

All minors under 18 years of age also need to present a valid ID with a photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When choosing a room with an All-Inclusive plan (Serhs Inclusive), guests are entitled to breakfast, lunch, and dinner served buffet-style. In addition, beverages, ice cream, and à la carte snacks are included. Premium products are available at an additional cost.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Serhs Natal Grand Hotel & Resort