Sustainability certification

Fairmont Empress Hotel

–Excellent location – show map
+216 photos
Scored 8.9
Rated excellent

Excellent location!

9.8
  • City view
  • Garden
  • Pet friendly
  • Swimming pool
  • Free Wifi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbor. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. The Fairmont Spa includes a sauna, hot tub and fitness center. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away. The Royal Wax Museum has been closed since 2010

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Parking on site
  • Free Wifi
  • Non-smoking rooms
  • Family rooms
  • Restaurant
  • Fitness center
  • Spa and wellness center
  • Bar
  • Breakfast
Fairmont Hotels & Resorts
Hotel chain/brand
Fairmont Hotels & Resorts

Property highlights

  • Located in the heart of Victoria, this hotel has an excellent location score of 9.8

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, American

  • Parking available at the hotel

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 full beds
1 king bed
2 queen beds
1 king bed
and
1 sofa bed
1 queen bed
1 king bed
1 king bed
1 queen bed
1 king bed
1 king bed
1 king bed
1 king bed
and
1 sofa bed
1 king bed
1 sofa bed
and
2 queen beds
1 queen bed
1 king bed
and
1 sofa bed
1 king bed
1 queen bed
1 king bed
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Sustainability

This property has 2 third-party sustainability certifications.
Biosphere Certification
Biosphere Certification
Green Key Global Eco-Rating
Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Laurie
United States United States
“Matthis and Pari at reception were exceptional. Shondra the best bartender and resource at Q Bar. Glad to have met them all.”
Dave
Canada Canada
“Elegant, clean, great staff, great restaurant food and beautiful grounds plus free stay for my dog with a dog bed and bowls.”
Sheila
United States United States
“The location is right in the center of the harbor and near downtown. Very easy to access everything we wanted to do. The view was beautiful, and the hotel is gorgeous. The restaurants are fantastic! The grounds had beautiful flowers and lots...”
Saeed
United Kingdom United Kingdom
“Location was very good. All staff was excellent. Ana Montiel was superb and went out of the way to sort out our travel arrangements. She is amazing”
Harjit
Canada Canada
“Location Prompt reply to text Handled the fire clam in a calmly manner”
Corrie
United States United States
“Loved the historical charm of the hotel & all the quaint touches to make it top notch-robes & slippers in room with turn down service, bottle of water with refill stations & ice on floor, gave us a bottle of champagne & comp breakfast one day! The...”
Giang
United States United States
“I was impressed by the hotel staff—their hospitality was exceptional, and they demonstrated a high level of professionalism throughout my stay.”
Kali
United States United States
“Spa experience was amazing. Great massage and waiting room and amenities.”
Goodman
United States United States
“Everything was lovely. Staff was great and rooms were clean.”
Doinita
United States United States
“Beds were comfortable and fluffy and the TVs were nice and big. Location was great and service exceeded expectations. Wonderful hosts from the cleaners to the valets everyone was outstanding! Thank you!”

Hotel area info

Restaurants

1 Restaurant On Site
Q at The Empress
  • Cuisine
    American

Amenities of Fairmont Empress Hotel

Great facilities! Review score, 9

Most popular amenities

  • 2 swimming pools
  • Parking on site
  • Free Wifi
  • Non-smoking rooms
  • Family rooms
  • Restaurant
  • Fitness center
  • Spa and wellness center
  • Bar
  • Breakfast

House rules

Fairmont Empress Hotel takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 17 years
Extra bed upon request
Free
Adult (18+ years)
Extra bed upon request
CAD 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 19
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Fairmont Empress Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Fairmont Empress Hotel