Hotel ZERMAMA Zermatt

–Excellent location – show map
+59 photos
Scored 9
Rated wonderful

Excellent location!

9.5

This brand new renovated hotel in the center of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi. All rooms at Hotel Mama feature an LCD TV and a private bathroom. The Matterhorn Express Cable Car and the Gornergrat Monte Rosa train can be reached easily by the electric bus. The stop is located directly in front of Hotel Mama.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Skiing
  • Facilities for disabled guests
  • Room service
  • Bar
  • Tea/Coffee Maker in All Rooms

Property highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.5

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
2 twin beds
1 twin bed
2 twin beds
2 twin beds
and
1 sofa bed
1 sofa bed
2 twin beds
2 twin beds
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Jackson
United States United States
“Great cocktail bar downstairs, amazing view of the Matterhorn, comfortable beds, unbelievably good shower.”
Michael
United States United States
“Excellent property. Great staff and amenities. Excellent restaurant. Quality stay.”
Val_green
Australia Australia
“Wow, what a hotel, new and quirky but fits in beautifully with Zermatt. View of the Mattahorn from the balcony. The Eskimo coats they gave us to wear out on the balcony. The bathroom was gorgeous.”
Shofia
Indonesia Indonesia
“Room. Breakfast. Excellence hospitality. Amenities”
Karson
United States United States
“An amazing stay - so memorable & would highly recommend. Staff was so kind to us, everything was so easy to get to, glad that they had a breakfast option & the ski lockers were convenient! Loved the fondue on the patio & the fur jackets”
Azizova
United Arab Emirates United Arab Emirates
“the best location for those who ski, right in front of Sunnega. Nice bar with live music, very helpful staff, close to the village with shops.”
Remberto
Colombia Colombia
“It is a very nice hotel, the proximity to the train station is a great advantage. The bed is very comfortable, the view very beautiful and all the staff very friendly. On the way out they offered me a free service to take me to the train station...”
Izzet
Turkey Turkey
“Staff was so nice and kind Location perfect Clean room”
Deron
United States United States
“The location was amazing, along with a great view of The Matterhorn. The staff was super helpful, from the front desk staff to the housekeeping team. The room was spotlessly clean upon our arrival and was brought back to that same state each day....”
Jojo
United States United States
“Mama! Fashionable and modern hotel with stunning views of the train, the Matterhorn, and a front row seat for people watching. The staff are world class and you will love the outrageous faux fur deck coats with matching slippers.”

Hotel area info

Restaurants

1 Restaurant On Site
Zer Mama Bistro
  • Cuisine
    American • Austrian • International • European
  • Open for
    Breakfast • Brunch • Dinner • High tea • Cocktail hour
  • Ambience
    Modern
  • Dietary options
    Vegan • Gluten-free • Dairy-free

Amenities of Hotel ZERMAMA Zermatt

Great facilities! Review score, 9.2

Most popular amenities

  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Skiing
  • Facilities for disabled guests
  • Room service
  • Bar
  • Tea/Coffee Maker in All Rooms

House rules

Hotel ZERMAMA Zermatt takes special requests – add in the next step!
Check-in
From 3:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:30 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Must-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel ZERMAMA Zermatt of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property is located in a busy area so guests might experience some noise.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel ZERMAMA Zermatt