The Hotel Ambassador Zermatt enjoys a central location, only 328 feet from the Zermatt train station and the Gornergrat rack railway station. It offers a large heated indoor pool, whirlpool, sauna and free high-speed WiFi in all areas. All rooms and apartments feature a balcony offering panoramic views of the surrounding mountains, including the Matterhorn. There is a free internet corner next to the lobby, and a ski rental shop is on site as well. Fine Swiss and Spanish can be enjoyed in the Tapas & Wine restaurant. The lounge and the bar are inviting places to spend some relaxing hours with a selection of drinks. Shuttle services and a taxi to and from the airport or the train station can be arranged.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.4

Breakfast Info

Buffet


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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
2 twin beds
2 twin beds
1 sofa bed
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Raihan
United Arab Emirates United Arab Emirates
The location and nearness to the train station. There were a lot of guests creating a lot of noise at night and the hotel facilitated by asking them to behave properly. Our room was exceptional and up to the mark.
Hanli
United States United States
Right next to the train station, best swimming pool, very nice rooms
Gonzalo
Chile Chile
Location, staff and breakfast! Show up, won't regret
Aneta
Canada Canada
The property was pristine and spacious. We had a view of the Matterhorn and a nice living space with two rooms for our family of 4. The location across from the train station was very convenient and it was very quiet at night. The beds were very...
Kamal
Canada Canada
Enjoyed its location and the view of Majestic Matterhorn from the room. It’s conveniently located near stores, river- for walk and train station.
Lumin
United States United States
Friendly staff, clean, spacious room with good view. good value.
Dean
United States United States
Perfect location for train travel thru Zermatt. The staff was friendly and helpful. The room was modern and comfortable. The dinner in the restaurant was delicious and the server was very attentive. Overall a very positive experience.
Joao
Portugal Portugal
Staff were stellar. One of the people in our party was injured and they were exceptional in helping with luggage, calling taxis and arranging contacts for these services.
Joana
United States United States
Great location in mais street Close to all restaurants, bars, stores and ski transportation Nice friendly staff Spacious rooms
Pieter
Germany Germany
Location is excellent. Walk distance from train station and middle of town. Free bus service taking to the cable way station to go up the mountain. Little balcony with nice view of Matterhorn peak.

Hotel area info

Restaurants

1 Restaurant On Site
Restaurant #1
  • Cuisine
    Local • International
  • Open for
    Breakfast • Dinner
  • Ambience
    Family-friendly • Traditional • Modern

Amenities of Hotel Ambassador Zermatt

Great facilities! Review score, 8.7

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Skiing
  • Room service
  • Bar

House rules

Hotel Ambassador Zermatt takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 8 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardCash

The fine print

Must-know information for guests at this property

Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi.

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel Ambassador Zermatt