The renovated, family-run Hotel Excelsior is located in the center of Zermatt. All rooms offer panoramic views of local mountains and free Wi-Fi internet access. French and Swiss cuisine is served in the La Ferme restaurant with a summer terrace. The Excelsior hotel is 1312 feet away from the stations of the Gornergratbahn and the Sunnegga Express funicular.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.5

  • Great Food: Meals here are highly recommended!

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet


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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 twin bed
2 twin beds
2 twin beds
1 queen bed
2 twin beds
and
1 sofa bed
1 full bed
and
1 sofa bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Anthony
United States United States
Nice hotel in the centre of Zermatt. Small hotel. Zermatt prices, but a nice place.
Junhong
China China
good view of the mountain and nice service with clean and comfortable facility
Rossitsa
Bulgaria Bulgaria
The perfect location, wonderful staff and comfortable beds
Nissley
United States United States
Great location, close to train station & shops. Balcony room with beautiful view. Huge soaking tub. Wonderful breakfast. Shuttle to train station.
Hakan
Turkey Turkey
Location was good. Breakfast was beyond our expectations. They were attentive to our needs related to our dog and provided extra towel for her 😊
Mike
United States United States
The view was magnificent. The room was clean and comfortable. The staff were friendly and helpful.
Rodalyn
United Arab Emirates United Arab Emirates
Good location and the room along with its towels were cleaned regularly
Ben
United States United States
Great view of Matternhorn Warm room, comfortable blanket & pillow. Staff were so ready to meet our needs. Foods were great too. Monica the manager upgraded our room. Very much appreciates her hospitality. You are the BEST!!!
Ruth
United States United States
Good location, next to a bus stop. Good breakfast.
Ric
Canada Canada
Nice room, Matterhorn view from our room and balcony. The room was a nice size with two comfy chairs to relax in. Our room had the toilet in a separate room from the shower which is very handy. We also had a fridge. Good breakfast.

Hotel area info

Restaurants

3 Restaurants On Site
Restaurant Luna
  • Cuisine
    Italian • Steakhouse • Local
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian
Restaurant La Ferme
  • Cuisine
    Italian • Steakhouse • Local
  • Ambience
    Family-friendly • Traditional • Romantic
  • Dietary options
    Vegetarian
Pergola
  • Cuisine
    Italian • Steakhouse • Local
  • Dietary options
    Vegetarian

Amenities of Hotel Excelsior

Great facilities! Review score, 8.3

Most popular amenities

  • Free Wifi
  • Family rooms
  • 3 restaurants
  • Non-smoking rooms
  • Skiing
  • Room service
  • Bar

House rules

Hotel Excelsior takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Check-out
From 7:30 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 5 years
Extra bed upon request
Free
6+ years
Extra bed upon request
CHF 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroReka-CheckCash

The fine print

Must-know information for guests at this property

Please note:

Zermatt is a car-free resort. Cars can be parked at the nearby town of Täsch (at a cost), where there is a regular train service running to Zermatt.

FAQs about Hotel Excelsior