Hotel Metropol & Spa Zermatt

–Excellent location – show map
+47 photos
Scored 9.2
Rated wonderful

Staff

9.8

With fantastic views of the Matterhorn, the charming Hotel Metropol & Spa is in the center of Zermatt, offering cozy rooms with free wireless internet and a spa center. After a long day outdoors you can relax at the health center while getting some massages and diverse treatments. You can also unwind at the swimming pool. The Metropol & Spa serves a rich buffet breakfast with an organic corner as well as delicious dinners at the restaurant with mountain views. Guests can take advantage of the free hotel transportation service from the Zermatt Train Station and the taxi stop during the day until 6 pm.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Spa and wellness center
  • Free Wifi
  • Family rooms
  • Restaurant
  • Fitness center
  • Non-smoking rooms
  • Skiing
  • Bar

Property highlights

  • Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.7

  • Great Food: Meals here are highly recommended!

Breakfast Info

Vegetarian, Gluten-free, Buffet

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 twin bed
2 twin beds
2 twin beds
1 sofa bed
and
1 queen bed
1 full bed
and
1 sofa bed
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Andrew
United States United States
“The room, the view, the sauna, hot tub, pool, and fitness center. All incredible!”
Donna
United States United States
“The receptionist was really nice, entertaining questions and inquiries via email/messaging - communicable. arrived pretty late, but still allowed us to use the pool for even some minutes which is a very nice relaxing experience after a tiring day....”
Ada
United States United States
“Very good location . The room with a view of Matterhorn was very nice! The staff was very nice and helpful giving us all the information we needed.”
Karen
United States United States
“Staff at front desk and in restaurant were wonderful and very attentive. Very clean. Great location.”
William
United States United States
“The staff and facilities were amazing. One of my best travel experiences ever.”
Luis
Mexico Mexico
“Location, breackfast room & pool area with great view. Room very nice as well.”
Margaret
United States United States
“The location was amazing. Loved the pool, hot tub & steam room. The breakfast was great and the staff were lovely and accommodating.”
Douglas
United States United States
“All of the staff I met were warm, friendly, and helpful. The lady who checked me in was an absolute delight. I booked a room with a balcony and Matterhorn view and it did not disappoint. You can even see the Matterhorn from the pool. The sauna and...”
D
United States United States
“Excellent in all. Shuttle from/to train station. Easy walk to city center. Close to bus stop to get to lifts. Has unobstructed view of Matterhorn around the property. Spacious room, closet & bathroom. Lots of windows that let in fresh air and...”
Kelly
United States United States
“great small family run hotel right in the heart of Zermatt. easy walk from the train station. They kindly lent me some walking poles for my hiking adventures. The best part of this hotel is the SPA. Every day i used the hot tub, steamroom, and...”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurant #1
  • Cuisine
    European
  • Open for
    Dinner
  • Ambience
    Traditional
  • Dietary options
    Vegetarian • Gluten-free

Amenities of Hotel Metropol & Spa Zermatt

Great facilities! Review score, 9.2

Most popular amenities

  • Indoor swimming pool
  • Spa and wellness center
  • Free Wifi
  • Family rooms
  • Restaurant
  • Fitness center
  • Non-smoking rooms
  • Skiing
  • Bar

House rules

Hotel Metropol & Spa Zermatt takes special requests – add in the next step!
Check-in
From 3:00 PM to 9:00 PM
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
CHF 80 per child, per night
3 - 15 years
Extra bed upon request
CHF 80 per child, per night
16+ years
Extra bed upon request
CHF 120 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardMaestroEC-CardCash

The fine print

Must-know information for guests at this property

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

FAQs about Hotel Metropol & Spa Zermatt