Casa Zen

–Great location - show map
+164 photos
Scored 7.8
Rated good

Staff

8.5

About this property

Comfortable Accommodations: Casa Zen in Balerna offers comfortable rooms with air-conditioning, private bathrooms, and free WiFi. Guests enjoy mountain and city views, walk-in showers, and parquet floors. Convenient Facilities: The hotel provides private and express check-in and check-out services, a lounge, elevator, daily housekeeping, coffee shop, family rooms, and free on-site private parking. Prime Location: Located 2.1 mi from Chiasso Station and 4.3 mi from Villa Olmo and Mendrisio Station, Casa Zen is near attractions such as Como San Giovanni Train Station and Como Lago Train Station. Guest Satisfaction: Guests appreciate the room comfort, cleanliness, and convenient location.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Facilities for disabled guests
  • Free Wifi
  • Free parking
  • Family rooms

Property highlights

Top Location: Highly rated by recent guests (8.4)

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 twin bed
1 queen bed
1 twin bed
and
1 queen bed
1 twin bed
and
2 queen beds
2 twin beds
1 twin bed
and
1 queen bed
3 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Anqi
Australia Australia
“Very clean and comfortable bed, right next to a bus stop”
Nick
United Kingdom United Kingdom
“I liked how one of the staff helped me with a issue I had with the security key box and resolved very quickly”
Thomas
United Kingdom United Kingdom
“Air conditioning worked and room was fairly spacious for 3 people. Conveniently located for Balerna station (if arriving from the station the “front” door is around the back, not on the main road!)”
Tripp
United Kingdom United Kingdom
“The staff were amazing, we left our suitcase outside the rear of the property as was not put in the boot of the car. Luckily the staff noticed and kept to one side and informed me. Really appreciate this. The room was clean and comfy, had...”
Marcin
United Kingdom United Kingdom
“Clean rooms with air conditioning Owner was very friendly and helpful”
Marinos
Switzerland Switzerland
“Very good hotel in an excellent location in southern Switzerland just after crossing the border from Italy, perfect for an overnight stop while driving north. 24h check-in and free parking on-site make it an excellent choisce.”
Claude
Belgium Belgium
“Convenient, clean and comfortable hotel. No reception between 8 and 12am. You pick up your key in a box with a code they give you. Wifi was functioning well.”
Eva
Netherlands Netherlands
“Nice big and bright room (202) on the busy street side. Heard nothing, good windows. The beds are quite firm (but we always bring our own soft topper). The airconditioning was rather loud, so that was a pity, since you cannot leave the window...”
Jenika
United Kingdom United Kingdom
“The hotel is near the highway, so for us it was perfect location (we had to detour only a few minutes from our journey) and it was perfect also because there was no time limit for check-in, as it is a self check-in. Free parking is available on...”
Riyaz
United Kingdom United Kingdom
“well loaded close to Italian border. Arrived late at night. Keys were in secure code protected cubby holes by the back door. Initially I was dubious but having stayed 2 nights it was fine. Excellent communication from the owner by WhatsApp. Its a...”

Hotel area info

Amenities of Casa Zen

Most popular amenities

  • Non-smoking rooms
  • Facilities for disabled guests
  • Free Wifi
  • Free parking
  • Family rooms

House rules

Casa Zen takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CHF 150 is required. The property charges this 7 days before arrival. That's about $185. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
4+ years
Extra bed upon request
CHF 25 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Casa Zen in Balerna offers comfortable rooms with air conditioning, private bathrooms, and free WiFi. Guests enjoy mountain and city views, walk-in showers, and parquet floors.

Pets weighing up to 9 kg are allowed for an additional charge.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa Zen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of CHF 150 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Casa Zen