Sustainability certification

Novotel Puerto Montt

–Excellent location – show map
+37 photos
Scored 8.5
Rated very good

Excellent location!

9.6
  • Pet friendly
  • Free Wifi
  • Balcony
  • Free parking
  • Bath
  • Sauna
  • 24-hour front desk
  • Non-smoking rooms
  • Safe
  • Parking on site

About this property

Comfortable Accommodations: Novotel Puerto Montt in Puerto Montt offers 4-star comfort with balconies, private bathrooms, and free WiFi. Each room includes a work desk, refrigerator, and free toiletries. Relaxing Facilities: Guests can unwind in the sauna or stay active in the fitness room. The property features a 24-hour front desk, coffee shop, and full-day security. Convenient Location: Located 14 mi from El Tepual Airport, the hotel is near attractions such as the Lutheran Temple (2.1 mi) and Pablo Fierro Museum (12 mi). Guests appreciate the proximity to shops and scenic views.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Free Wifi
  • 24-hour front desk
  • Non-smoking rooms
  • Fitness center
Novotel
Hotel chain/brand
Novotel

Property highlights

Top Location: Highly rated by recent guests (9.6)

Breakfast Info

Buffet

  • Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 full beds
2 full beds
1 king bed
1 king bed
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
Sello S
Sello S

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Juan
Chile Chile
“Me encantó su localización y la comodidad de sus instalaciones”
Manuel
United States United States
“Location was great and the rooms have the ocean view and the hotel is adjacent to the mall.”
Erwin
Suriname Suriname
“Perfect location right at the coast with incredible ocean views. It was amazing to have breakfast on the 11th floor with ocean view. We loved the acces to the mall, right next to the elevators.”
Timothy
United States United States
“The receptionist, Catalina, was extremely helpful. I was impressed with her willingness to go the extra mile to provide world-class service. The view from the balcony and breakfast options were also memorable.”
Anthony
Falkland Islands (Malvinas) Falkland Islands (Malvinas)
“All was terrific.. Only thing was too warm at night - a/c not the best. But otherf than that - EXCELLENT>”
Sergio
Chile Chile
“Excellent location situated in Puerto Montt’s mall with a direct access and parking. Fantastic open view to the bay and the city.”
David
New Zealand New Zealand
“view across harbour from room and breakfast area amazing..large room, very comfortable beds, free refillable water. free parking.”
Douglas
United States United States
“The breakfast was truly outstanding, the best I've had in a hotel for years. Also, each and every member of the staff we dealt with went out of their way to help us. They were all friendly, knowledgeable, and efficient.”
Sealodge
United States United States
“The room, bed, shower, VIEW, and front desk staff were a 10 plus! Great breakfast and dining room staff!”
Bernard
United Kingdom United Kingdom
“Wonderful views out over the fjord. Large room, excellent facilities, good breakfast.”

Hotel area info

Amenities of Novotel Puerto Montt

Great facilities! Review score, 8.3

Most popular amenities

  • Free parking
  • Free Wifi
  • 24-hour front desk
  • Non-smoking rooms
  • Fitness center

House rules

Novotel Puerto Montt takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CL$ 119,000 is required on arrival. That's about $130. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 12 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

When traveling with pets, please note that an extra charge of CLP 20.000 per pet, per stay applies.

The parking is located in Mall Paseo Costanera, the hours of operation are from 07:00hrs to 20:30hrs, outside these hours should contact the hotel reception.

In case of loss of parking ticket, the cost must be borne by the customer.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Puerto Montt of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of CL$ 119,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Novotel Puerto Montt