Sustainability certification

Puma House

–Excellent location – show map
+32 photos
Scored 9
Rated wonderful

Excellent location!

9.4

About this property

Comfortable Accommodations: Puma House in Puerto Natales offers family rooms with private entrances. Each room includes a kitchenette, private bathroom, and city views. Essential Facilities: Guests enjoy a garden and free WiFi. Additional amenities include a lounge, shared kitchen, and dining area. Convenient Services: The hostel provides a paid shuttle service, concierge, tour desk, and luggage storage. Bicycle parking and hire are available. Puerto Natales include Puerto Natales Bus Station (less than 0.6 mi), Municipal Museum of History (12-minute walk), and Puerto Natales Main Square (less than 0.6 mi). Cueva del Milodon is 16 mi away. Teniente Julio Gallardo Airport is 5 mi from the property.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Airport shuttle
  • Tea/Coffee Maker in All Rooms

Property highlights

Located in the top-rated area in Puerto Natales, this property has an excellent location score of 9.4!

FREE parking!

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 bunk bed
1 bunk bed
1 full bed
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Sustainability

This property has 1 third-party sustainability certification.
Sello S
Sello S

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Almudena
Peru Peru
“The property is close to the centre and they offer tours. The facilities are clean and you have everything you need to cook. It’s a small hostel but cozy and it was nice and warm. You get your own basket to put your groceries besides the space in...”
O
Thailand Thailand
“Staffs are very helpful. Not far from the downtown.”
Laura
Australia Australia
“Quiet hours for early hikers and very helpful host”
Johannes
Netherlands Netherlands
“Very good hostel with a good vibe and everything you will need.”
Nicholas
United States United States
“Good place. Friendly staff. Nice location. Good value. Clean, safe. God lockers and WiFi.”
Ramón
Spain Spain
“Great location and good facilities and atmosphere of adventure. Hector and the rest of the staff were great, very helpful and kind.”
Stefano
Italy Italy
“The staff is very friendly and welcoming they give you information about the hikes and they also rent gear! The hostel is very clean and tidy and is in a good location. I would recommend it to everyone.”
Isabela
Brazil Brazil
“I loved my stay there. The place is beautiful, chill, calm, I felt very welcomed, staff good and always cleaning and taking care of the place. Super comfortable bed, bedsheets Full kitchen with coffee and tea available all the time, good shared...”
Dk
United States United States
“The place was so clean and they maintained the facilities very well. The guys that take care of Puma House are very thorough and clean. All guests seemed to respect the facilities as well and would clean after themselves. You can rent gear here...”
Anya_ka
United States United States
“Wow, this hostel exceeded all my expectations! They reserved the gear we requested for us without a deposit. We rented a tent, two sleeping bags, two sleeping pads, two pairs of trekking poles and two backpacks, and everything was of good quality...”

Area info

Amenities of Puma House

Great facilities! Review score, 9

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Airport shuttle
  • Tea/Coffee Maker in All Rooms

House rules

Puma House takes special requests – add in the next step!
Check-in
From 2:00 PM to 10:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 10 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cash only
This property only accepts cash payments.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 8:00 AM.

The fine print

Must-know information for guests at this property

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Please inform Puma House of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

FAQs about Puma House