Sitting in the northwest corner of the alluring West Lake, Four Seasons Hotel Hangzhou at West Lake features views of traditional Chinese gardens from most units. Four Seasons Hotel Hangzhou at West Lake is around a 10-minute walk from West Lake Impression show theater. It is around a 20-minute drive from Hangzhou Railway Station and around a 50-minute drive from Hangzhou Xiaoshan International Airport. Rooms are decorated with satin embroidery on which traditional Chinese flowers and birds are painted. Fitted with carpeted floor, all soundproofed rooms come with an easy chair, a sofa, writing desk, side table and a flat-screen TV. The private bathroom has a bathtub, a separate glass shower stall with a rainshower and a large basin vanity with television. The property offers an indoor pool, meeting and banquet facilities, spa and wellness facilities and WiFi in all rooms and dining areas. The property’s concierge team helps guests to organize excursions with ticketing services. Luggage storage and currency exchange can be found at the 24-hour reception. For family with children, a playground and babysitting services are provided for guests’ convenience. After a long journey, relaxing on the sun terrace is a nice choice. For those who wish to explore the city by themselves, bikes are available. Dining options are available at the 2 on-site restaurants. Jin Sha serves Hangzhou, Shanghai and Cantonese food, while WLB serves continental cuisine. Afternoon tea and cocktails can be enjoyed in the lobby lounge. Complimentary Scheduled Weekend Transfers to Lingyin Temple. On weekends, our in-house guests enjoy complimentary scheduled shuttle transfer from Four Seasons Hotel Hangzhou at West Lake to Lingyin Temple, with departures at 8:00am, 12:00pm and 3:00pm daily.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Seasons Hotels and Resorts
Hotel chain/brand
Four Seasons Hotels and Resorts

Property highlights

  • Top Location: Highly rated by recent guests (9.6)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Gluten-free, Asian, American, Buffet


Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
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2 full beds
2 full beds
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1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Catalina
Belgium Belgium
Exceptional place! Super-friendly and professional staff, amazing facilities (I loved the pool!). Pricey but worth the experience.
Peter
United States United States
The staff were so kind and accommodating one of the best hotels I’ve ever stayed at
Salama
Oman Oman
The property is exceptional, staff are fabulous and very helpful especial Lulu and the front desk staff. Breakfast was fantastic.
Elena
United Arab Emirates United Arab Emirates
This was one of the best experiences I’ve ever had. The facility is stunning, featuring beautiful spaces, an exceptional garden, and plenty of spots to relax and enjoy.
Abdulaziz
Saudi Arabia Saudi Arabia
Staff staff staff all of them nice helpful , I can mention Lu Lu she is special, breakfast staff very nice ..
Yijie
Canada Canada
Serene tranquility. This is the place in Hangzhou to regroup and refuel yourself.
Kansala
Thailand Thailand
The staff here bent over backwards to fulfil my needs. I lost my wallet in Xi'An and thks to Jenny & Alex, they helped communicating to the local police for me. The room was just brilliant! Their indoor pool was super cool! The food...
Yong
Taiwan Taiwan
Location near west lake. Room has a garden, very nice! A variety of pillows to choose from, I got to choose my favorite Latex pillow.
Pedro
Brazil Brazil
On the shores of West Lake, the location is unparalleled—simply fantastic—and invites a leisurely round trip along the Su Causeway and its surroundings. And the hotel itself! A dreamlike place, with its beautiful gardens, magnificent buildings,...
Desmond
New Zealand New Zealand
The facilities were grand and luxurious. Appeared clean. Staff were all very well mannered and helpful. Can speak English. Everything was well maintained. Accommodated with our requests. Breakfast buffet was excellent.

Hotel area info

Restaurants

1 Restaurant On Site
Jin Sha
  • Cuisine
    Cantonese • Chinese
  • Open for
    Lunch • Dinner
  • Ambience
    Traditional
  • Dietary options
    Vegetarian

Amenities of Four Seasons Hotel Hangzhou at West Lake

Great facilities! Review score, 9.4

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Family rooms
  • Fitness center
  • Spa and wellness center
  • Non-smoking rooms
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

House rules

Four Seasons Hotel Hangzhou at West Lake takes special requests – add in the next step!
Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 17 years
Extra bed upon request
Free
Adult (18+ years)
Extra bed upon request
CNY 292 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

The property offers free basic internet access (3 devices at most) in guest rooms. Guest can also choose a selection of paid premium internet connection when they operate multiple devices or large files including movies or video programing.

The property offers free premium internet access in all guest rooms starting from 1 July 2021.

Value added tax (VAT) will be implemented in China as of 1 May 2016, and the room charge and charges for other hotel services will be subject to VAT if VAT is in effect at the time such charges are charged.

Please inform Four Seasons Hotel Hangzhou at West Lake of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Four Seasons Hotel Hangzhou at West Lake