Hotel Fire & Ice Düsseldorf/Neuss

–Great location - show map
+39 photos
Scored 8.9
Rated excellent

Free Wifi

9.2

This 4-star-Superior hotel is located within the SnowWorld Neuss, an indoor and outdoor leisure park. The hotel offers modern wellness facilities, 2 restaurants and free WiFi. Just a 20-minute drive from Düsseldorf city center, the Hotel Fire & Ice Düsseldorf/Neuss has stylish rooms with air conditioning, a flat-screen TV, and a mini-bar. The Fire & Ice’s unique spa area features a sauna overlooking the ski slopes. There is also a steam room and a fitness room. Outdoor activities include fun football, available from April until October. Varied breakfast buffets, German cuisine and international dishes are served in the Fire & Ice’s restaurants. Guests can relax beside the fireplace in the cozy lounge, while enjoying views of the ski slopes. Parking is available for a fee at the Fire & Ice Hotel.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Private Parking
  • Free Wifi
  • Spa and wellness center
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar

Property highlights

  • Top Location: Highly rated by recent guests (8.7)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

  • Private parking at the hotel

  • Ski-to-door

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
or
1 full bed
1 full bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Dariya
Netherlands Netherlands
“Great for a quiet and relaxing stay. Staff was very helpful and enthusiastic. Breakfast was fresh and varied, and the seating area had a view of the ski hall, so you could watch people skiing down the slope.”
Nektaria
Greece Greece
“The hotel is very clean with very helpful staff. The breakfast was excellent, the beds very comfortable.”
Erwanbekkouche
France France
“Breakfast fantastic. Restaurant at night was a bad experience”
Olga
Germany Germany
“We loved the vibe and atmosphere of the hotel. It felt like you were in a ski resort in the mountains. Great for a quick getaway. Loved how we were able to watch our kids practice snowboarding on the small slope while sitting in the comfortable...”
Peter
Slovakia Slovakia
“Spacious and silent room. Plenty of parking space. Excellent breakfast and very friendly staff.”
Filip
Netherlands Netherlands
“A very nice hotel. Lonne was very helpful and accommodated all of my needs. A great thanks to her!”
Rashad
Netherlands Netherlands
“Sauna and privacy Feeling like in Alps Had a wonderful sleep after sauna”
Mihai
Switzerland Switzerland
“Nice hotel with big, comfortable rooms and big bathroom”
Andrew
United Kingdom United Kingdom
“Excellent breakfast, large spotless room, very quiet, plenty of parking and easy to access. Mini golf and skiing both good value and not busy.”
Jim
Switzerland Switzerland
“Facilities, breakfast and the rooms were nice. The associated facilities were also great.”

Hotel area info

Restaurants

2 Restaurants On Site
Salzburger Hochalm
  • Open for
    Dinner
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian
Jausenstadl (SB-Restaurant)
  • Open for
    Lunch • Dinner • High tea
  • Ambience
    Family-friendly

Amenities of Hotel Fire & Ice Düsseldorf/Neuss

Great facilities! Review score, 9.1

Most popular amenities

  • Private Parking
  • Free Wifi
  • Spa and wellness center
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Hotel Fire & Ice Düsseldorf/Neuss takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
€ 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Fire & Ice Düsseldorf/Neuss