Sustainability certification

Mercure Hotel Hamburg am Volkspark

–Great location - show map
+113 photos
Scored 7.9
Rated good

Staff

8.8
  • View
  • Free Wifi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Heating

Located 1.1 mi from Volksparkstadion and Barclays Arena, the 4-star Mercure Hotel Hamburg am Volkspark offers accommodations with a bar. The hotel features a restaurant and air-conditioned rooms with free Wi-Fi and private bathrooms. Private parking is available. All rooms are equipped with a flat-screen TV with satellite channels, an electric kettle, a bathtub, complimentary toilets, and a desk. A vegetarian breakfast is served at the Mercure Hotel Hamburg am Volkspark. A mini-market is available at the reception. The reception staff speak German and English and are always happy to assist you. Hamburg-Altona train station is 3.2 mi from the Mercure Hotel Hamburg am Volkspark, while the Port of Hamburg is 4.2 mi away. The nearest airport is Hamburg Airport, 5.6 mi from the hotel. The city of Hamburg levies a cultural and tourism tax on all overnight stays, including business trips. This tax is not included in the room rate. Payment is made directly at the hotel and will be itemized separately on your bill. Green Key certified 2026/2027

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • 2 restaurants
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Tea/Coffee Maker in All Rooms
Mercure
Hotel chain/brand
Mercure

Property highlights

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Buffet

  • Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
1 full bed
1 full bed
and
1 sofa bed
1 full bed
2 twin beds
1 full bed
and
1 sofa bed
2 twin beds
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Konstantin
Germany Germany
“Perfect option for those who, like me, attend some event at DESY and need an accommodation. First of all, the hotel is very good and comfortable. The rooms are big, the staff is helpful, there are shops and cafes nearby (OK, in Hamburg, the shops...”
Landerl
Austria Austria
“The staff is friendly and ready to help. The room was clean with plenty of space. The location is also good, there is a nice park right next to the Hotel, and a Bus station right outside. Breakfast (and also dinner at the restaurant) was...”
Sérgio
Portugal Portugal
“The highlights: spacious, comfortable room, pleasant carpet. Wide bed. Good storage options in the room. Good bathroom. Convenient working desk.”
Amanda
United Kingdom United Kingdom
“Comfortable and clean this was a great location for a show at the Barclays Arena.”
Overeem
Netherlands Netherlands
“Only stayed for one day, but the staff was very friendly and the room was neat.”
Ian
United Kingdom United Kingdom
“Good location to get back onto the motorway. Friendly staff. Food was good.”
Maureen
Canada Canada
“location, We were there for the Taylor Swift concert. Late checkout was good”
Selin
Germany Germany
“It was very clean and comfortable with a lot of space. I liked the room.”
Adriana
Germany Germany
“the hotel reception employees were very friendly, the room has that nice sofa to lounge and watch TV, The tub is great. Good and tasty tea bags. restaurant open at the evening until 22 hrs also good to have. breakfast is very complete and taste,...”
Tanya
Germany Germany
“The location was great, just opposite the Trabrennbahn. The room was big and clean and had everything I needed.”

Hotel area info

Restaurants

2 Restaurants On Site
Le Jardin- Öffnungszeiten können varieren
  • Cuisine
    International
  • Ambience
    Modern
Restaurant #2
  • Open for
    Breakfast • Dinner

Amenities of Mercure Hotel Hamburg am Volkspark

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • 2 restaurants
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Tea/Coffee Maker in All Rooms

House rules

Mercure Hotel Hamburg am Volkspark takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 years old
Extra bed upon request
Free
4 - 11 years
Extra bed upon request
€ 20 per child, per night
12 - 15 years
Extra bed upon request
€ 30 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroEC-CardCash

The fine print

Must-know information for guests at this property

Please inform the property in advance if you will be traveling with children and of their ages. Guests who fail to inform the property of their children in advance cannot be guaranteed a family room. Baby cots are available upon request, subject to availability.

Please also note that breakfast is free for 1 child age 16 and under if the parents have booked the breakfast option.

Suitable rooms for pets have to be requested in advance and have a surcharge of 15 EUR per pet and per night.

FAQs about Mercure Hotel Hamburg am Volkspark