Sustainability certification

Novotel Hamburg City Alster

–Great location - show map
+120 photos
Scored 8.4
Rated very good

Staff

9.0
  • City view
  • Pet friendly
  • Free Wifi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage

This 4-star hotel in central Hamburg offers rooms with free WiFi. The Novotel Alster lies in the Hohenfelde district, 164 feet from Lübecker Straße Underground Station. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. The private bathroom is fitted with a rain shower and hairdryer. Up to 2 children under the age of 15 can sleep free of charge in the parents' room. Guests enjoy free use of the Novotel's spa area, featuring a sauna, steam bath and a modern fitness room. There is a children's play corner and Xbox at the lobby. The Novo2 bar, lounge and eatery serves regional Northern German specialties as well as Mediterranean cuisine. Snacks and drinks are served in the Alster Lounge, where sports events are also shown on the large TV screen. The Novotel offers on-site parking and is just a 10-minute walk from Hamburg's Alster Lake. Guests can walk to Hamburg Main Station in 15 minutes.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Parking on site
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
Novotel
Hotel chain/brand
Novotel

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

American, Buffet

  • Parking available at the hotel

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
2 twin beds
and
1 sofa bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
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Sustainability

This property has 2 third-party sustainability certifications.
BREEAM In-Use
BREEAM In-Use
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Masoud
United Arab Emirates United Arab Emirates
“The hospitality of staff specially Ms. Alipoor at reception.”
Sanem
Vietnam Vietnam
“Novotal chain is always address your expectations of standard hotel room. My first priority is cleanness. It provides basic needs. This one is well located closse to metro and if you walk Alster side the area is so nice or you can take the u bahn...”
Lidia
Romania Romania
“The room was spacious, very clean. Breakfast was very good and children ate for free, so that's a nice bonus. The hotel was close to metro stations, so any part of the city was accessible.”
Jan
Norway Norway
“What you expect from a hotel. Nice staff. Kept what they promised.”
Piotr
Poland Poland
“• Super Breakfast: Truly the star of the show. The variety and quality were superb. • Prime Location: Very close to the metro station, making city travel effortless. • Excellent Facilities: The gym and sauna are free for guests and...”
Oyo
Turkey Turkey
“There are two Novctels in Hamburg and we were not warned about this by Booking.com. When we reached Hamburg we realized there is a metro strike. Our hotel was next to a subway station and a subway hub. With Hamburg card we traveled comfortably...”
Jamsheer
Germany Germany
“We had a decent stay at this hotel Helpful and pleasant staff”
Abhishek
Netherlands Netherlands
“Room was great! kids loved the free daily filling of mini bar in the room. Very much satisfied with the amount paid. Breakfast was amazing.. not a very big spread but good enough for a lovely morning at Hamburg! Location is perfect. Right above...”
Gerda
Armenia Armenia
“It’s a really good hotel. It’s located just a 1-minute walk from the train station, so it was very convenient for getting anywhere. The room was very comfortable, and the breakfast was delicious. We’ll choose this hotel again when we visit Hamburg...”
Swati
Sweden Sweden
“Comfortable stay. We only spent one night and had a good time.”

Hotel area info

Restaurants

1 Restaurant On Site
Novo2
  • Cuisine
    European
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Gluten-free • Dairy-free

Amenities of Novotel Hamburg City Alster

Great facilities! Review score, 8.5

Most popular amenities

  • Parking on site
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Novotel Hamburg City Alster takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaDiners ClubJCBCash

The fine print

Must-know information for guests at this property

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Novotel Hamburg City Alster