Sustainability certification

Alua Tenerife

–Great location - show map
+64 photos
Scored 8.3
Rated very good

Staff

8.8
  • Garden
  • Pet friendly
  • Swimming pool
  • Free Wifi
  • Balcony
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms

Alua Tenerife is 984 feet from Playa Jardín and 10 minutes’ walk from Puerto de la Cruz. It has 2 outdoor pools a children and an adult one, a buffet restaurant and a free pitch and putt golf course. Guests have access to an indoor pool, sauna and hot tub for an extra charge. Facilities also include gym, tennis and squash courts. Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays, this is a payed service. There is a small on-site shopping center including a supermarket. There is a children’s play area and a games room. There is a bus station 15 minutes’ walk away in Puerto de la Cruz offering services to other parts of the island.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 3 swimming pools
  • Private Parking
  • Free Wifi
  • Family rooms
  • 3 restaurants
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • Bar
Alua Hotels & Resorts
Hotel chain/brand
Alua Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
2 twin beds
2 twin beds
2 twin beds
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
1 sofa bed
2 twin beds
and
1 full bed
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Sustainability

This property has 1 third-party sustainability certification.
Biosphere Certification
Biosphere Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

David
Israel Israel
“the reception staff is extra ordinary and all the staff was vety helpfull and caring.”
Ana
Romania Romania
“Big rooms, clean and very good location of the hotel (really close to playa jardin). Highly appreciated the fresh omlettes and pancakes done in front of us.”
Zeljkica
Croatia Croatia
“I love everything, it was amazing, very nice kind staff , cleaning service is also amazing, everything is very clean,I had only breakfast but food ,and choice of food it's really, really good, perfect location, just few minutes walking from main...”
Calin
Romania Romania
“The city is very nice and the location of the hotel is nearby Loro park. At the entrance there is a small restaurant with amazing food and drinks. Staff very nice.”
Crystal
Spain Spain
“The cleanness of the rooms and all the food were amazing”
Nadya
United States United States
“All…. The Hotel is beautiful, the facilities super nice, the pool beautiful. I really loved it. Not far from Restaurants a 15 to 20 mins walk.”
Sara
United States United States
“The room was lovely, and spacious, with a large balcony and comfy beds. Buffet options for breakfast and dinner were decent. Our son LOVED the pool. We found the staff friendly, engaging, and helpful. The location is an 11 out of 10!”
Konstantin
Spain Spain
“It's near the ocean and a beach with a volcanic sand. Beautiful views from rooms and from roof-top terrace. Quite comfortable hotel with standard animation program.”
Anthony
United Kingdom United Kingdom
“Nice hotel and pool 10 minutes walk of the old town. Spacious bedroom with large comfortable bed.”
Apoorva
Netherlands Netherlands
“Good hotel, very good value for money, seaview rooms,very close to the beach, daily housekeeping, the food selection was not as large as some other all inclusive hotels but all the food tasted pretty good, nice separate kids play area as well”

Hotel area info

Restaurants

3 Restaurants On Site
Terra
  • Cuisine
    Spanish • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly
Fresco
  • Cuisine
    International
  • Open for
    Lunch
  • Ambience
    Family-friendly • Modern
Enyesque
  • Cuisine
    Local

Amenities of Alua Tenerife

Great facilities! Review score, 8.4

Most popular amenities

  • 3 swimming pools
  • Private Parking
  • Free Wifi
  • Family rooms
  • 3 restaurants
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • Bar

House rules

Alua Tenerife takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroRed 6000Cash

The fine print

Must-know information for guests at this property

Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays.

Only dogs are allowed with some conditions: Maximum 10kg, price 20€/night, and it is necessary to contact with hotel before to check availability

Vertigo and Enyesque are not included in the All-Inclusive offer.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Alua Tenerife of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Alua Tenerife