Sustainability certification

Iberostar Heritage Grand Mencey

–Excellent location – show map
+97 photos
Scored 8.8
Rated excellent

Staff

9.2
  • City view
  • Garden
  • Swimming pool
  • Free Wifi
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms

This stylish, urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout. Iberostar’s smart rooms feature hardwood floors and a modern décor. In-room amenities include satellite TV and a mini bar. Some rooms have a balcony with city views and a private bathroom including a bathrobe, slippers and a hairdryer. Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. It is open for breakfast and dinner. Guests can also relax in the hotel’s Bar Casino or in the lobby bar. The hotel is located in a quiet residential area, just 164 feet from García Sanabria Park. It is just 5 minutes’ drive from the ferry port with regular crossings to the other islands. Tenerife North Airport is 8.7 mi away. There are several bus stops within 5 minutes’ walk of the hotel. Private parking is available at a location nearby for an additional cost.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Parking on site
  • Free Wifi
  • Spa and wellness center
  • 4 restaurants
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Iberostar The Grand Collection
Hotel chain/brand
Iberostar The Grand Collection

Property highlights

  • Located in the best-rated area in Santa Cruz de Tenerife, this hotel has an excellent location score of 9.2

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

  • Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 full bed
or
2 twin beds
1 full bed
or
2 twin beds
1 king bed
or
2 twin beds
1 queen bed
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
EarthCheck Certified
EarthCheck Certified

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Giorgos
Greece Greece
“Overall the hotel is ok, nothing exceptionally good”
Sarah
Belgium Belgium
“We look back at a great stay. The fitness is great. The pool as well. Breakfast also. This side of tenerife is waaaaaay prettier and nicer. And for the same price of the south.”
Lino
Lithuania Lithuania
“Hotel heritage style, facilities, yard and pool, place”
Kathleen
United States United States
“The hotel and adjacent pool and spa are superior! The landscaping is lush; all lounges and restaurants well maintained and beautiful. Just across the street is a lovely park with many walking paths.”
Terry
Spain Spain
“Not our first visit and not our last. We celebrated my Wife's birthday. We had a great time. Thank you.”
John
Canada Canada
“Lounge with outdoor patio was very enjoyable. Included breakfast was excellent, offering plenty of options, even though very crowded at times”
Jenifer
Norway Norway
“Really nice and spacious hotel. Great rooms and lobby areas. Facilities were really good and the staff was really friendly.”
Amy
Canada Canada
“The staff were very friendly, and the hotel is elegant with an excellent location for Carnival. It’s also about a 15-minute walk to the ferry port, which is very convenient.”
El
United States United States
“Good location, great restaurant, the breakfast buffet was excellent with a variety of food. The staff professionalism and help.”
Jacob
United States United States
“It was the best experience of all trip, the approach that the service team provided just impeccable, thank you for everything to making our stay such an unforgettable experience”

Hotel area info

Restaurants

4 Restaurants On Site
Los Laureles Restaurant
  • Cuisine
    Mediterranean • Seafood • Spanish • Local
  • Open for
    Lunch
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegan • Gluten-free
Papa Negra Restaurant
  • Cuisine
    Spanish • Local • International
  • Open for
    Dinner
  • Ambience
    Modern • Romantic
  • Dietary options
    Vegan • Gluten-free
Los Menceyes Restaurante
  • Cuisine
    Spanish • Local • International
  • Open for
    Breakfast • Dinner
  • Ambience
    Family-friendly • Traditional • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free
Restaurante a la carta Kon·Tiki
  • Cuisine
    Mexican
  • Open for
    Lunch
  • Ambience
    Modern

Amenities of Iberostar Heritage Grand Mencey

Great facilities! Review score, 9

Most popular amenities

  • 2 swimming pools
  • Parking on site
  • Free Wifi
  • Spa and wellness center
  • 4 restaurants
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Iberostar Heritage Grand Mencey takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print

Must-know information for guests at this property

Please note that the full amount of the reservation must be paid in upon check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Iberostar Heritage Grand Mencey