Self-Catering Accommodation – Important Information Vacacia Holiday Rentals professionally manages self-catering accommodation. Access details are provided prior to arrival. Our accommodation does not have on-site reception or staff. To help guests settle in, a starter welcome pack is provided on arrival and typically includes items such as toilet paper, hand soap, dishwashing liquid, and drinking water. These items are intended as an initial supply only and are not replenished during the stay. The accommodation itself is cleaned and maintained by our team. Communal or external areas, such as hallways, lifts, shared entrances, or surrounding grounds, are maintained by the building management or relevant third parties. Where applicable, shared facilities such as swimming pools form part of the wider complex and are managed by the building management or relevant third parties. Availability, opening times, maintenance schedules, or temporary closures of such facilities are outside our control.