Reception opening hours are Sunday to Friday from 08:00 to 12:00 and from 16:00 to 19:00, and Saturday from 08:00 to 12:00 and from 14:00 to 20:00. If you plan to arrive outside these hours, please inform the property in advance using the contact details provided in your booking confirmation.

The outdoor swimming pool is open daily from 11:00 to 19:00.

Rates include accommodation, bed linen, bath linen (one large and one small towel), household linen such as a kitchen towel and bath mat, a cleaning kit, end-of-stay cleaning excluding the kitchen area and dishes, TV, standard WiFi access for up to 5 devices, and all taxes and charges except the tourist tax. Unlimited WiFi is available at an additional cost.

Beds can be made upon arrival for an extra fee per person. You may also request a specific apartment location after booking, subject to availability and additional charges.

Please note that invoices will be issued under the name used for the reservation. Full payment must be made within the timeframe indicated in the booking conditions. If this is not respected, the property reserves the right to cancel the reservation and apply cancellation fees. Any modification may incur additional charges.

Only credit cards such as VISA or MASTERCARD are accepted. A pre-authorisation will be required upon arrival. To save time at check-in, we recommend completing your pre-registration via your Pierre & Vacances customer account.

In July and August, Pierre & Vacances offers complimentary activities to fully enjoy the mountains in Alpe d’Huez. Guests staying a minimum of 7 nights benefit from free and unlimited access to selected facilities, including a heated outdoor pool, the Palais des Sports with mini golf, table tennis and a fitness room for guests aged 16 and over, as well as roller and quad tracks with roller skates included.

The heated outdoor pool is open daily from 10:00 to 19:30, the Palais des Sports from 09:30 to 20:00, and the roller and quad tracks from 10:00 to 13:00 and from 15:00 to 19:30. A pass will be provided upon arrival, and activities require prior registration at the Palais des Sports and are subject to availability. As these activities are operated by independent partners, they may be subject to change.

Swim briefs are mandatory in the pool.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Résidence Pierre & Vacances Les Bergers of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of € 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.