Sustainability certification

Mandolay Hotel Guildford

–Excellent location – show map
+85 photos
Scored 8.5
Rated very good

Staff

9.3

Welcome to Mandolay Hotel, where history intertwines with luxury in the heart of Guildford. With no two rooms alike, you will discover 80 rooms that seamlessly blend modern amenities with the historic charm of the original building. Sink into Hypnos mattresses draped in Egyptian cotton bed linen and pamper yourself in your private bathrooms stocked with Molton Brown or Elemis products and plush amenities, including fluffy towels. Additionally, enjoy a selection of Taylors of Harrogate teas, Starbucks coffee, a selection of milk and Joe & Seph's Popcorn. After a day of exploration, unwind in 36 Bar & Grill, where specialty gins, wines and champagnes await. Just a short stroll away, Guildford High Street awaits, offering a fabulous shopping experience with its tempting selection of independent shops and major stores set around an attractive cobbled high street and beautiful historic buildings.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Private Parking
  • Free Wifi
  • Restaurant
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

  • Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 twin bed
1 full bed
1 twin bed
and
1 full bed
1 full bed
1 full bed
1 queen bed
1 queen bed
1 full bed
1 queen bed
1 full bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability

This property has 1 third-party sustainability certification.
Green Tourism
Green Tourism

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Lusine
Armenia Armenia
“We had a great stay at this hotel. The location was excellent and made it easy to explore the area. The staff was outstanding—friendly, welcoming, and always ready to help. The rooms were clean and comfortable.”
Samantha
United Kingdom United Kingdom
“I stayed at the Mandolay with a baby and dog and we had a great experience! In the room, they provided very nice touches for the baby and the dog and all the staff was so lovely and helpful throughout our entire stay. The room also had strong air...”
Sandra
United Kingdom United Kingdom
“Really lovely hotel. Very near the GLive venue and the railway station. Comfortable and clean. Great breakfast.”
Greg
Australia Australia
“It had a great central location a straight forward stroll down the road . The room was great and staff very friendly and helpful.”
Wenchao
United Kingdom United Kingdom
“Nice breakfast. Complimentary water and snacks in the room.”
Max
United Kingdom United Kingdom
“Lovely location and beautiful building. Room was clean and lovely”
Liam
United Kingdom United Kingdom
“Upon arriving at the hotel the staff member on the desk was very helpful - can't remember her name at the moment but she was very friendly and kind and she even facilitated a room upgrade for us which was extremely generous. Rooms were lovely and...”
Maryam
United States United States
“The location is excellent. Near the train station and the town”
Raymond
Canada Canada
“Nice but off it’s game from last fall. Breakfast poorly organised and not good value or same quality. Disappointed. They acted like it was news to them.”
Steven
United Kingdom United Kingdom
“The price was the cheapest in Guildford yet it is arguably one of the best hotels in the area. Comfortable, quiet and welcoming, staff were very good 👍”

Hotel area info

Restaurants

1 Restaurant On Site
Mandolay Bar and Grill
  • Open for
    Breakfast • Lunch • Dinner • High tea

Amenities of Mandolay Hotel Guildford

Great facilities! Review score, 8.7

Most popular amenities

  • Private Parking
  • Free Wifi
  • Restaurant
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Mandolay Hotel Guildford takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 5:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of £50 is required on arrival. That's about $67. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
£30 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
£30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestro Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that parking spaces are available for an additional cost.

Secure luggage storage is available after check out from 11 am-4 pm for £5 per room.

Please note that an additional charge will be applied for early check-in or late check-out.

The hotel asks for GBP 50 pre-authorization per room from a physical valid credit or debit card with chip and pin upon arrival. If not used for extras, the GBP 50 is not charged, and the bank or card provider is notified of its release immediately upon departure.

When traveling with pets, please note that an extra charge of GBP 25 per night applies.

Please note that a maximum of 2 dogs are allowed per room.

Please note that pets are only allowed in Double -Medium & Double- Executive rooms.'

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mandolay Hotel Guildford of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Parking is subject to availability due to limited spaces.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mandolay Hotel Guildford