Beware of scam emails with payment links. Only make payments via links sent from official email addresses. Contact us immediately if you receive any suspicious emails.

Please note, car park spaces are limited and cannot be guaranteed. Guests must leave a set of keys at reception. No extra beds can be accommodated in any rooms, and travel cots are not supplied.

Please note that when booking a rate where payment is due before arrival, The Grand Hotel by will provide detailed payment instructions via a link to a secured payment platform. Loud noise is not permitted on hotel premises. Please be considerate of other guests.

Please note that dogs must be kept on leads in public areas and cleaned up after.

Please note that pets will incur an additional charge of USD 25 per stay per pet, with a maximum of 2 pets per booking.

There are limited free on-site parking spaces on a first-come, first-served basis.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Grand Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.