Hotel Neo Gubeng by ASTON

–Great location - show map
+16 photos
Scored 7.8
Rated good

Free Wifi

8.8
  • View
  • Free Wifi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

About this property

Comfortable Accommodations: Hotel Neo Gubeng by ASTON in Surabaya offers comfortable rooms with air-conditioning, private bathrooms, work desks, and free toiletries. Each room includes a TV, electric kettle, and wardrobe, ensuring a pleasant stay. Modern Facilities: Guests can enjoy a modern restaurant serving Asian cuisine, complimentary WiFi in public areas, and a paid airport shuttle service. Additional amenities include a 24-hour front desk, concierge service, daily housekeeping, full-day security, bcle parking, room service, and luggage storage. Prime Location: Located 8.7 mi from Juanda International Airport, the hotel is near attractions such as the Submarine Monument (17-minute walk), Gubeng Train Station (0.9 mi), and Sharp Bamboo Monument (14-minute walk). Guests appreciate the attentive staff, convenient location, and comfortable rooms.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Spa and wellness center
  • Room service
  • Restaurant
  • Breakfast
Neo
Hotel chain/brand
Neo

Property highlights

  • Top Location: Highly rated by recent guests (8.3)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Halal, Buffet

  • Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 twin bed
1 queen bed
or
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

John
Australia Australia
“A very friendly boutique hotel, in a good quiet inner city location, close to numerous coffee cafes, including the famous Igor's, a great nearby gym and the railway station”
Yuni
Indonesia Indonesia
“The staff was super nice, security was super warm, front desk and rsv are very fast. Room and bed were big, breakfast is ok. Location is near to everywhere!”
Diana
New Zealand New Zealand
“Nice, big hotel. I chose it because it was close to the Gereja Katolic for Christmas services. Tge staff were friendly and helpful, the breakfast was extensive”
Lenneke
Netherlands Netherlands
“I have stayed in many hotels in this price range in Indonesia and this hotel was the absolute best I've stayed in so far. Very comfortable bed, clean room, good air-conditioning, all was excellent.”
Ron
Netherlands Netherlands
“Good reception service, clean room. Functional tv with many English spoken channels, below translation”
Zakiyah
Indonesia Indonesia
“The room was spacious and clean, pretty good for the price. We loved our stay very much. The location is not right at the main street so it's pretty calm. Very close to everything. The staff were super nice as well.”
Joanne
Australia Australia
“Very nice hotel close to mall and very comfortable luxurious room . This is the only place I stay in when visiting surabya.”
Banny
Indonesia Indonesia
“Hotel minimalis yg asri dan bersih juga nyaman, dikemas menarik dgn tampilan orname-2 foto jadul surobojo, letak yg strategis dan mudah dijangkau”
G
Netherlands Netherlands
“Het was een prima verblijf. Tip: ik zou het restaurant veranderen in een steakhouse, aantrekkelijk voor gasten en dus een veel betere omzet.”
Azira
Indonesia Indonesia
“staffnya ramah dari tempat parkir smpai ke staff lobby. pokoknya gak ada yg gak baik tentang hotel ini cuma kurangnya gak ada mineral gratis botolan d kamar.”

Hotel area info

Restaurants

1 Restaurant On Site
Coffeeology
  • Cuisine
    Asian
  • Ambience
    Modern

Amenities of Hotel Neo Gubeng by ASTON

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Spa and wellness center
  • Room service
  • Restaurant
  • Breakfast

House rules

Hotel Neo Gubeng by ASTON takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Please note that the property requires a deposit pre-payment. Staff will contact guests directly for payment instructions.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Neo Gubeng by ASTON of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 55110, 8120119261642

FAQs about Hotel Neo Gubeng by ASTON