Four Points by Sheraton Surabaya, Tunjungan Plaza

–Excellent location – show map
+38 photos
Scored 9.2
Rated wonderful

Staff

9.6
  • City view
  • Swimming pool
  • BBQ facilities
  • Free Wifi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Four Points by Sheraton Surabaya, Tunjungan Plaza offers accommodations in the business district in Surabaya. The hotel has a conveniently direct access to the Tunjungan Plaza Shopping Mall. Free WiFi is available throughout the premise. The rooms at Four Points by Sheraton Surabaya, Tunjungan Plaza are air-conditioned and fitted with a flat-screen TV, a safety deposit box and a mini-bar. Some rooms feature a seating area to relax with views of the city. The private bathroom comes with hot and cold shower. The hotel operates a 24-hour front desk and security. The staff can assist with tour arrangements and ticketing. Guests can order room service to dine in privacy or choose one of the hotel's dining outlets. Lime Restaurant serves à la carte dishes all day, while Wrapped offers baked goods and dessert. The Lobby Lounge is good for cocktails in the evening. The hotel can also arrange car hire and airport transfer with additional charges. The nearest airport is Juanda International Airport, a 45-minute drive from Four Points by Sheraton Surabaya, Tunjungan Plaza.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

  • Located in the best-rated area in Surabaya, this hotel has an excellent location score of 9.6

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Asian, American, Buffet

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
1 king bed
1 full bed
and
1 bunk bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Triana
Indonesia Indonesia
“Best location, clean room, friendly and helpful staffs, delicious breakfast.”
Laurencia
Indonesia Indonesia
“Location is superb, breakfast buffet was great. This hotel offered everything with good value for a 4 star hotel. Me and my parents have been regularly staying here almost annually for our annual homecoming trip. Best part was of course that the...”
Terry
United States United States
“We’d like that the property was close to shopping and restaurants and that the staff was so helpful in giving us ideas of where to go to see tourist sites”
Rabiqah
Brunei Brunei
“Location was excellent and room was so comfortable”
Imam
United States United States
“The hotel very clean and the breakfast was delicious . The hotel stuffs very kind and always ready to help, the hotel location is excellent. Good value for the money.”
Felix
United States United States
“Room was spacious and clean. Location is convenient and close to the mall.”
Kenneth
United States United States
“I always stay here when visiting Surabaya. It’s connected to the mall. Very convenient location and upscale hotel.”
Paul
Papua New Guinea Papua New Guinea
“Breakfast had a superb selection of local and western foods, location right next to the Plaza is awesome”
Nova
Indonesia Indonesia
“Strategic place, neat and clean, food variety for dinner and breakfast fantastic, services super!”
David
Indonesia Indonesia
“Near to mall and located at downtown Surabaya area”

Hotel area info

Restaurants

1 Restaurant On Site
Lime Restaurant
  • Cuisine
    Asian
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Halal

Amenities of Four Points by Sheraton Surabaya, Tunjungan Plaza

Great facilities! Review score, 9.3

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Four Points by Sheraton Surabaya, Tunjungan Plaza takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Rp 665,500 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
Rp 665,500 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Four Points by Sheraton Surabaya, Tunjungan Plaza of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 55110, 8120112040084

FAQs about Four Points by Sheraton Surabaya, Tunjungan Plaza