Located in the heart of Surabaya's business district, just a 5-minute drive from Grand City Mall and a 10-minute drive from Gubeng Train Station, HARRIS Hotel & Conventions Gubeng offers a 24-hour front desk and an outdoor pool. It also houses a restaurant and provides free WiFi access throughout. The rooms are all air-conditioned and fitted with a flat-screen cable TV, a personal safe and a sofa. There is also an electric kettle and mini-bar. The private bathroom comes with hot/cold shower, hairdryer and bathrobes. Guests enjoy city view. A selection of Indonesian, Chinese and western food can be enjoyed at HARRIS Cafe, while just a 5-minute walk away guests may find Bon Cafe, serving a selection of Indonesian and western dishes. There is a mini-market conveniently located on-site. Alternatively, guests may order from the 24-hour room service. At HARRIS Hotel & Conventions Gubeng guests will find comprehensive meeting/banqueting facilities as well as a business center. A fitness center and a spa and wellness center are also available on-site. Other facilities offered include kid's club, laundry and dry cleaning services. Airport transfer can be arranged at an additional fee. The hotel is a 10-minute drive from Tunjungan Plaza and a 45-minute drive from Juanda International Airport.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

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