Ibis Surabaya City Center

–Great location - show map
+48 photos
Scored 7.9
Rated good

Great location!

8.9
  • City view
  • Free Wifi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

Located in the central business district of Surabaya, Ibis Surabaya City Center offers a 24-hour front desk and free Wi-Fi access in the rooms. Rooms are fitted with a flat-screen TV, air conditioning and hardwood as well as parquet floor. Private bathroom features a shower, hairdryer and free toiletries. Taste Restaurant serves Western food and buffet breakfast, while Rendezvous Bar serves light meals and snacks. Meetings and conventions can be accommodated as the hotel provides meeting room and banquet facilities. Ibis Surabaya City Center is a 10-minute drive from Tunjungan Plaza Shopping Mall and 15-minute drive from Surabaya Zoo. Juanda International Airport is 13 mi away.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Spa and wellness center
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Bar
  • Breakfast
ibis
Hotel chain/brand
ibis

Property highlights

Located in the best-rated area in Surabaya, this hotel has an excellent location score of 8.9

Breakfast Info

Continental, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
2 twin beds
1 queen bed
1 queen bed
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Muhammad
Malaysia Malaysia
“The staff was very friendly and helpful in transporting luggage and check -in process.”
Mustika
Indonesia Indonesia
“Location, for sure. Close to city center and of course, Tunjungan street and other attractive destination.”
Theresa
Indonesia Indonesia
“Location, good value for the price, it was clean, all basic facilities are there (including the free drinking water outside the rooms) and the staffs are friendly.”
Ilaria
Australia Australia
“It is very close to the mall. Room is quite big and clean.”
Thian
Singapore Singapore
“Located along same road as Tunjungan Plaza, approx 9mins walk from the “west most” Exit as Tunjungan Plaza is big and long. Breakfast is good and value for money. Staff was excellent especially Pak-Wahyu who went out of the way to arrange...”
Nanda
Indonesia Indonesia
“The hotel is in a strategic location—city center, near malls and shops.”
Grant
Indonesia Indonesia
“It was just I expected. The best hotel for business.”
Peter
Netherlands Netherlands
“Great staff, location right in the city centre. The restaurant serves tasty meals and the breakfast is very extensive Room was clean and kept clean every day.”
Yangui
Taiwan Taiwan
“The hotel is in a very good location, with a convenience store nearby and a large mall just a ten-minute walk away. The room size is satisfactory for the price, and it’s well-equipped. There’s also a small bar in the lobby downstairs. The...”
Razina
Malaysia Malaysia
“Five minutes walk to Eiger store. There's Indomaret on the next building.Nice view from my room.”

Hotel area info

Restaurants

1 Restaurant On Site
Taste Restaurant
  • Cuisine
    Chinese • Indonesian • Seafood • Local • Asian • International
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
  • Dietary options
    Halal • Vegetarian • Gluten-free • Dairy-free

Amenities of Ibis Surabaya City Center

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Spa and wellness center
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Bar
  • Breakfast

House rules

Ibis Surabaya City Center takes special requests – add in the next step!
Check-in
From 2:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
VisaMastercard Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ibis Surabaya City Center of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

This property does not accommodate bachelor(ette) or similar parties.

License number: 55120, 8120215221304

FAQs about Ibis Surabaya City Center