Shangri-La Jakarta

–Excellent location – show map
+161 photos
Scored 9.3
Rated wonderful

Staff

9.6
  • City view
  • Garden
  • Swimming pool
  • Free Wifi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Surrounded by landscaped gardens, the luxurious Shangri-La Jakarta offers an outdoor pool, a pampering spa and award-winning restaurants. Free WiFi can be accessed throughout the property. Guests who drive can enjoy free parking. The elegant and stylish rooms come with air conditioning as well as windows overlooking the city. Fitted with carpeted flooring, each is equipped with a cable/satellite TV and mini-bar. The marble bathroom provides a bathub/shower and free toiletries. Western and Asian cuisines are served at the various restaurants. Nishimura features Japanese dishes and Chinese food is available at JIA. Drinks can be enjoyed at the hotel's 3 lounges and bars. The hotel's spa features a selection of relaxing treatments, as well as a sauna and a hot tub. Guests can exercise at the fitness center or play a game of tennis. Shangri-La also provides 24-hour room service and reception. Shangri-La Jakarta is 1.2 mi from Jakarta's National Monument. It is 14 mi from the Soekarno Hatta Airport.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Fitness center
  • Spa and wellness center
  • Non-smoking rooms
  • Free parking
  • Tea/Coffee Maker in All Rooms
  • Bar
Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

  • Top Location: Highly rated by recent guests (9.0)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Asian, American, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
2 twin beds
2 twin beds
1 king bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Heath
United Kingdom United Kingdom
“The staff were absolutely amazing. They really could not have done more. My room is huge with a great view and very well appointed. The location of the hotel was amazing. Just outside of the buzz but close enough to be enthralled by it. One of the...”
Algoos_com
Greece Greece
“Amazing ! Great place highly recommended. Beautiful staff waitresses amazing ! Thank you”
Cameron
Australia Australia
“The staff showed concern and helped when I was sick.”
Jan
Switzerland Switzerland
“Shangri-La never disappoints. The customer service is exceptional, the dining facilities are excellent, and the Horizon Lounge snacks were a wonderful treat. I had to check out a day early and gave very late notice—around 6:00 p.m.—yet the hotel...”
Dece
Indonesia Indonesia
“The swimming pool is amazing — probably the best in town for kids. The breakfast offers so many delicious options, the rooms are spotless, and the staff are extremely helpful and friendly.”
Mohammed
Sudan Sudan
“I did likes every things specially the smilly faces of the staff evry where.”
Mohammad
United Arab Emirates United Arab Emirates
“Swimming pool deep in last part 2.4m , and very clean water - breakfast amazing - spa is nice - all the staff is good and helpful and trained very well how to deal with the customer - safety and security are very good , Mr. Firmansah was...”
Naif
Saudi Arabia Saudi Arabia
“The best hotel in Jakarta for family, great reception and lobby services is amazing, outside activities in the swimming pool is very good for kids.”
Mbuyi
United States United States
“The sense of security that comes with the property. I felt completely secure by the protocol in place. The staff is very professional, courteous, and always ready to help. The breakfast was fantastic.”
Cameron
Australia Australia
“Everything- breakfast, horizon club, spa, pool and great band at BATS. The service from every staff member was truly exceptional.”

Hotel area info

Restaurants

5 Restaurants On Site
JIA
  • Cuisine
    Chinese
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly • Modern
SATOO
  • Cuisine
    Chinese • Indian • Indonesian • Italian • Japanese • Seafood • Asian • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Modern
Nishimura
  • Cuisine
    Japanese
  • Open for
    Lunch • Dinner
  • Ambience
    Traditional
Rosso
  • Cuisine
    Italian
  • Open for
    Lunch • Dinner
  • Ambience
    Modern • Romantic
B.A.T.S.
  • Cuisine
    American • International
  • Open for
    Dinner • Cocktail hour

Amenities of Shangri-La Jakarta

Great facilities! Review score, 9.5

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Fitness center
  • Spa and wellness center
  • Non-smoking rooms
  • Free parking
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Shangri-La Jakarta takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 9:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
12+ years
Extra bed upon request
Rp 600,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Must-know information for guests at this property

Children aged 6–11 years can stay free of charge but incur a breakfast charge of IDR 151,250 per child per night when breakfast is included in the rate.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 55111, 8120203911296

FAQs about Shangri-La Jakarta