Sheraton Surabaya Hotel & Towers

–Excellent location – show map
+113 photos
Scored 8.6
Rated excellent

Excellent location!

9.6
  • City view
  • Garden
  • Swimming pool
  • Free Wifi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

Located in the city center, the eco-friendly accommodations Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms. This property features an outdoor pool, 4 dining choices and free Wi-Fi throughout. Tastefully decorated, all rooms come with soothing warm colors and lighting. Each well-appointed room is equipped with a living area, a flat-screen satellite TV and a mini-bar. The private bathroom features a bathtub, a shower and free toiletries. Lung Yuan Chinese Restaurant serves traditional Cantonese dishes, while an international buffet spread is offered at Kafe Bromo. Enjoy a treatment at the Massage Room or in the privacy of your room. You can also exercise at the tennis court or the gym. Airport shuttle and car hires can be arranged at the tour desk with additional charge. Sheraton Surabaya Hotel & Towers is directly connected to Tunjungan Plaza Shopping Mall and is 3.1 mi from Surabaya Zoo. Juanda International Airport is a 45-minute drive away.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Sheraton
Hotel chain/brand
Sheraton

Property highlights

Located in the best-rated area in Surabaya, this hotel has an excellent location score of 9.6

Breakfast Info

Buffet, Breakfast to go

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 queen bed
2 king beds
2 twin beds
and
2 queen beds
1 king bed
1 king bed
1 sofa bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Christin
Indonesia Indonesia
“Breakfast is very good. The staff were all friendly and helpful. Location is the best as it is connecting to TP mall. I was very happy with the service. I want to specifically say thank you to the concierge staff who helped me to take the cake...”
Tony
Indonesia Indonesia
“The staffs are excellent, good breakfast, location is at a supermall.”
Fernando
East Timor East Timor
“The location is strategic and convenient, and the hotel offers a wide variety of food items.”
Salbiah
Singapore Singapore
“The hotel location is superb as it is linked to the Tunjungan Plaza. Check-in was a breeze and the front desk were able to provide the rooms close to one another and also the request for the connecting rooms. The service at the breakfast Bromo...”
Hermanto
Indonesia Indonesia
“The ambience of the lounge The hospitality of the loung's staff”
Kenneth
United States United States
“The location is central and connected to the mall. Lots of shopping and restaurants at your fingertips. The staff were helpful and friendly.”
Ng
Singapore Singapore
“Location is good connecting to mall. So no worry about getting hungry.”
Fick
Netherlands Netherlands
“De location en de facilities of the hotel. The staffs are friendly and helpful and the breakfast was LOVELY! Free high-tea and free-flow drinks after check in are a big plus at Sheraton👌”
Mira
Netherlands Netherlands
“The breakfast staff was so friendly. And really the most delicious breakfast I've had, so many choices. The gym facilities were very decent and open 24/7, great.”
Barry
Australia Australia
“Staff were very attentive to your needs. Room was comfortable and clean. A good breakfast, valet parking at front door.excellent location abutting the shopping centre.”

Hotel area info

Restaurants

3 Restaurants On Site
Kafe Bromo
  • Cuisine
    Indonesian • Local • Asian • International
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly • Modern
Kawi Lounge
  • Cuisine
    International
  • Ambience
    Modern • Romantic
La Patisserie
  • Cuisine
    International
  • Ambience
    Modern

Amenities of Sheraton Surabaya Hotel & Towers

Great facilities! Review score, 8.7

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Sheraton Surabaya Hotel & Towers takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Rp 786,500 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
Rp 786,500 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Must-know information for guests at this property

License number: 55110, 8120112040084

FAQs about Sheraton Surabaya Hotel & Towers