Lucca Heritage Retreat

–Excellent location – show map
+157 photos
Scored 9.6
Rated exceptional

Staff

9.9

About this property

Comfortable Accommodations: Lucca Heritage Retreat in Lucca offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, mini-bar, and TV. Exceptional Facilities: Guests enjoy private check-in and check-out, a lounge, concierge service, and a coffee shop. Additional amenities include a breakfast buffet with Italian options, room service, and luggage storage. Prime Location: Located in the city center, the hotel is a short walk from Guinigi Tower and Piazza Napoleone. Pisa International Airport is 23 mi away. Highly rated for its attentive staff and convenient location.

Couples in particular like the location – they rated it 10.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Room service

Property highlights

Located in the heart of Lucca, this hotel has an excellent location score of 9.9

Breakfast Info

Continental, Italian, Buffet

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
1 full bed
1 queen bed
1 queen bed
1 queen bed
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Christopher
United States United States
“The hotel was immaculate! The hotel concierge, Giulia, was extraordinary. She went above and beyond to make our stay phenomenal. If I ever go back to Lucca, I will be staying at the Lucca Heritage Retreat.”
Jaquelin
United States United States
“Very beautiful, many amenities, the staff was so so kind”
Rafi
United States United States
“The the location is terrific, but the facilities themselves are absolutely stunning inside. Giulia and Michaela were phenomenal and incredibly helpful - especially when we had a problem with the passport. Their recommendations and care were above...”
Amy
United States United States
“This was one of the most beautiful properties I’ve ever experienced. We felt like we had walked into a dream! It was so thoughtfully and tastefully decorated…impeccable! The special added touches did not go unnoticed and the entire place displayed...”
Jacquelyn
United States United States
“Tucked away on a quiet street. Lovely spacious rooms. Close to everything. Helpful staff and overall just a beautiful little hotel in Lucca .”
Emma
United Kingdom United Kingdom
“Exceptionally clean and peaceful. Giulia could not do enough for us and made us feel at home. Breakfast was amazing, room was comfortable and I couldn’t fault a thing.”
Jasmine
United States United States
“Julia was a friendly and knowledgeable welcome each day and an asset to the property.”
Evelyn
United States United States
“Excellent location . Beautiful building . Wonderful staff”
Jack
United States United States
“Perfect location, a beautiful building, and welcoming hospitality! Our room was wonderful. The Paolina”
Pablo
United States United States
“Beautiful place, excellent service and great location”

Hotel area info

Amenities of Lucca Heritage Retreat

Great facilities! Review score, 9.7

Most popular amenities

  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Room service

House rules

Lucca Heritage Retreat takes special requests – add in the next step!
Check-in
From 3:00 PM to 8:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Adult (18+ years)
Extra bed upon request
€ 100 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardMaestro Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Please note that the Deluxe One-Bedroom Apartment - Annex is located on an upper-level floor with no lift access.

Please note that guests are required to climb 46 steps to access the Deluxe One-Bedroom Apartment - Annex.

Guests are informed that arrivals after 8:00 PM are available upon request and are subject to an extra fee.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lucca Heritage Retreat of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 046017ALB0066, IT046017A1N5WSV83F

FAQs about Lucca Heritage Retreat