About this property

Comfortable Accommodations: Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan in Chitose offers family rooms with private bathrooms, air-conditioning, and lake views. Each room includes a work desk, TV, and free WiFi. Relaxing Facilities: Guests can enjoy a hot spring bath, sauna, and wellness center. The property features a terrace, garden, and games room. Additional amenities include a elevator, 24-hour front desk, and free on-site private parking. Dining Experience: The family-friendly restaurant serves Japanese and European cuisines for dinner. Breakfast includes Asian options with cheese. A coffee shop and games room provide additional dining options. Local Attractions: Located 26 mi from New Chitose Airport, the ryokan is near Sapporo Dome (26 mi) and Odori Park (27 mi). Tomakomai Station is 23 mi away. Activities such as skiing and hiking are available.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Asian

  • Free Private Parking Available On Site

  • Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

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Sustainability

This property has 1 third-party sustainability certification.
Sakura Quality An ESG Practice
Sakura Quality An ESG Practice

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

See what guests loved the most:

Luiza
Austria Austria
The place is absolutely beautiful with a lake view. Food was very goods. The onsen space was also very nice right in front of the water.
Iryna
United States United States
I picked a Japanese style room and breakfast and dinner. It was unforgettable experience!
Martin
United States United States
Wonderful views. Calming onsen overlooking the lake and mountains is just out of this world.
Francesca
Japan Japan
The open-air onsen on the wooden terrace was really nice. The private onsen too was really comfortable (you will have to pay separately for this). The staff was really helpful and kind. The room big, with a majestic view on the lake and really...
Adam
Canada Canada
Amazing location and views. Great food and service. Phenomenal onsens right on the lake.
Elizabeth
United States United States
Lakeside location beautiful. Interesting history.
Carolyn
Canada Canada
Beautifully located lakeside with gorgeous mountain views. The outdoor baths are the stars of the show with full views across the lake for sunrise. Breakfast buffet was a good selection of traditional Japanese with enough options also for Western...
Simone
United States United States
This was a highlight of our Japan trip! The Kaiseki dinner was so delicious and beautifully presented. The lakeside onsen wa incredibly peaceful with beautiful views. We will be back!
Wahl
United States United States
The food was excellent, with breakfast served in a grand room with a view of the lake and a fantastic Kaiseki dinner served on a private hearth. My wife and I were blown away. The onsen and hot spring water is very special and the location is...
David
United States United States
Absolutely gorgeous location, and the dinner was incredibly delicious, an entire experience.

Area info

Restaurants

1 Restaurant On Site
レストラン駒草
  • Cuisine
    Japanese • European
  • Open for
    Breakfast • Dinner
  • Ambience
    Family-friendly

Amenities of Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan

Great facilities! Review score, 8.7

Most popular amenities

  • Free parking
  • Non-smoking rooms
  • Family rooms
  • Spa and wellness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms

House rules

Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan takes special requests – add in the next step!
Check-in
From 2:00 PM to 8:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Curfew
The entrance to the property is closed between 22:00 and 07:00
Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash
Smoking
Smoking is not allowed.

The fine print

Must-know information for guests at this property

Child rates are applicable. Please contact the property for further details.

Please inform Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

License number: 千保衛第71-2号指令

FAQs about Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan