JELSOMINOHotel

–Great location - show map
+56 photos
Scored 7.9
Rated good

Staff

8.4

About this property

Comfortable Accommodations: JELSOMINOHotel in Astana offers family rooms with air-conditioning, private bathrooms, and garden or city views. Each room includes a work desk, TV, and free WiFi. Dining Experience: The family-friendly restaurant serves Italian, Japanese, and European cuisines with halal options. Guests can enjoy brunch, lunch, dinner, high tea, and cocktails in a romantic or relaxed ambiance. Convenient Facilities: The hotel features a bar, hot tub, outdoor play area, and child-friendly buffet. Additional amenities include a minimarket, coffee shop, and hairdresser. Prime Location: Located 3.7 mi from Bayterek Monument and 12 mi from Nursultan Nazarbayev International Airport, the hotel is near attractions such as Expo 2017 Astana and Kazakhstan Sports Palace.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar

Property highlights

Top Location: Highly rated by recent guests (8.0)

Breakfast Info

Continental, Buffet

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
2 twin beds
1 queen bed
1 king bed
1 sofa bed
1 king bed
1 sofa bed
1 king bed
1 sofa bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Sarah
Malaysia Malaysia
“Good value for money. Issues were handled promptly and efficiently, making it a pleasant stay overall.”
Sarah
Malaysia Malaysia
“Good value for money. Any issues were handled promptly and efficiently. Overall, it’s a great place to stay for the price you pay.”
Sarah
Malaysia Malaysia
“We encountered a few issues at the beginning of our stay, but the staff resolved them promptly. Overall, it was a pleasant and comfortable experience.”
Нурайым
Kazakhstan Kazakhstan
“I really liked this hotel. The service was excellent, the staff were very friendly and helpful. The interior was clean, cozy, and comfortable. Also, the location is very convenient and close to everything I needed.”
Ande
Philippines Philippines
“Breakfast is amazing. Rooms are big. Beds are comfortable. Staff are supportive. Internet is fast.”
Naila
Hungary Hungary
“The property was clean and the staff was awesome, very helpful!”
Iryna
Belarus Belarus
“I really liked the cost of the facility and the nice staff who could help you with any questions. I didn't have to wait for check-in or check-out, and my room was clean. The place is under construction, but it didn't bother me during my stay at...”
Mathew
Australia Australia
“The team members at the desk were great. I liked the location”
Harry
United Kingdom United Kingdom
“Clean, good location, comfortable bed, nice bathroom”
Lina
Bulgaria Bulgaria
“Аlmost everything was very good.: facilities, staff.”

Hotel area info

Restaurants

1 Restaurant On Site
Ресторан #1
  • Cuisine
    Italian • Japanese • European
  • Open for
    Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambience
    Family-friendly • Romantic
  • Dietary options
    Halal

Amenities of JELSOMINOHotel

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar

House rules

JELSOMINOHotel takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of KZT 10,000 is required on arrival. That's about $21. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBMaestroDiscoverUnionPay credit cardDebit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform JELSOMINOHotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of KZT 10,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about JELSOMINOHotel