About this property

Prime Location: Alizee Tower in Playa del Carmen offers a central position with Playa del Carmen Beach an 8-minute walk away and the Church of Guadalupe 0.8 mi nearby. Cozumel International Airport is 22 mi from the property. Exceptional Facilities: Guests enjoy a rooftop swimming pool, sun terrace, and free WiFi. Additional amenities include a fitness room, solarium, and outdoor seating area. Comfortable Accommodations: Apartments feature air-conditioning, balconies with sea or city views, kitchenettes, and private bathrooms. Modern conveniences include a mini-bar and free toiletries. Guest Services: The property provides private check-in and check-out, a paid shuttle service, concierge, and tour desk. Highly rated for staff support, convenient location, and room cleanliness.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the real heart of Playa del Carmen, this property has an excellent location score of 9.3!


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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Mizuki
Japan Japan
I have trouble with my credit card. But the staff were very kind and helpful. I really appreciate for them. Gracias.
Andreea
Germany Germany
The hotel is located in a very safe, quiet area, close to shopping options and the main touristic street. The kitchen was fully equipped with coffee machine, mixer, toaster and a fruit juicer. Pots for boiling and frying, salt, pepper oil,...
Zrinka
Croatia Croatia
I loved everything, from location, cleanliness and the staff! The bed was comfy! The linens smelled great! Towels were also nice!
Jacky
United Kingdom United Kingdom
Very well-equipped apartment in a central location, but far enough from nightlife to be quiet. The pool and surrounding area were lovely. The staff were helpful, and Anna was particularly excellent.
Sheila
Canada Canada
Excellent! Great location and friendly staff. Beautiful apartment!
Jose
United States United States
VERY suitable location and facility. Had no issues, provided additional towels or toiletries when asked as this is not a hotel but are condos. There is construction on either side of property but no issue as playa is in a building boom. One...
Patty
Canada Canada
I love the Alizee, the room are well equipped with everything you would need to stay for the week. The staff are incredible, and the bed is the most comfortable. The roof top pool was great and everything was clean. This the second time I have...
Sabrina
United States United States
This is an exceptional property with outstanding staff. The location is great! I had a wonderful three day stay.
Janis
Germany Germany
A true delight in Playa del Carmen. Probably one of the most comfortable, modern, stylish and yet affordable accommodations you will find. Everything’s exactly like in pictures. Amazing friendliest staff. A gym and sun terrace access for free....
Patty
Canada Canada
The room had all amenities needed for the week. The staff were fantastic and everything was clean.

Area info

Amenities of Alizee Tower

Great facilities! Review score, 9.4

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Fitness center
  • Non-smoking rooms
  • Terrace
  • Air conditioning
  • Daily housekeeping

House rules

Alizee Tower takes special requests – add in the next step!
Check-in
From 2:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 1,700 is required on arrival. That's about $98. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
MXN 200 per stay
Crib upon request
Free
3 - 12 years
Extra bed upon request
MXN 200 per stay

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubMaestro Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 8:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Alizee Tower of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MXN 1,700 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Alizee Tower