About this property

Prime Beachfront Location: Alila Mayakoba by Hyatt in Playa del Carmen offers a private beach area and beachfront access. Guests enjoy stunning sea views and direct beachfront access. Exceptional Facilities: The resort features a spa, swimming pool with a view, sauna, fitness center, sun terrace, and free bicycles. Additional amenities include a restaurant, bar, and free WiFi. Comfortable Accommodations: Rooms offer air-conditioning, balconies, private bathrooms, and sea or garden views. Amenities include mini-bars, coffee machines, and free toiletries. Dining Experience: The modern restaurant serves Mexican, seafood, local, and Latin American cuisines. Breakfast options include continental, American, buffet, and à la carte. Nearby Attractions: Mayakoba Beach is just a few steps away, and Cozumel International Airport is 28 mi from the resort. Guests can enjoy yoga, fitness, and snorkeling activities.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Alila Hotels
Hotel chain/brand

Property highlights

  • Top Location: Highly rated by recent guests (9.5)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Gluten-free, American, Buffet

  • Free Private Parking Available On Site

Activities:

  • Fitness center

  • Golf course (within 2 miles)

  • Fishing


Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
2 full beds
1 king bed
2 full beds
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 full beds
1 king bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Allison
Canada Canada
Rooms are beautifully designed, right out of a magazine cover. The property is breathtaking. With new manager Patrick Schori at the helm, this property is only going to get better. Patrick introduced himself to us and was keen to get feedback on...
Ernesto
United States United States
Private location and clean rooms. Staff very friendly.
Fiercesnow
United States United States
- Location and the hotel ground. Mayakoba is beautiful - Size of the suite. 1200 sq ft. Large living room and large bedroom. Very nice layout and one of the best suites I have stayed in - Casa Amate is one of the best restaurants I have been...
Gina
United States United States
The property was spotless and incredibly gorgeous. The staff was very friendly and accommodating. It was not crowded at all, and the weather was perfect.
Dalya
Israel Israel
Everything. The rooms, the service, the grounds, the bicycle rides to other hotels, the restaurants. We took the bikes through nature trail everyday, visited the cenote then had a drink in a different hotel and came back to swim on th beach. We...
Monika
United States United States
Amazing breakfast, lovely people, calm and restful place. Will be back
Iga
Poland Poland
Almost everything was great. Rooms, area, bikes, food, swimming pools. Not crowded during our stay. We would go there again for sure if that was closer. Nice music in the swimming pool area. Cold water for free.
Erin
United States United States
It was big enough that everyone could spread out. Then resort never felt packed. We loved that it was in the middle of such protected, natural jungle, and centotes and the area took pride in being eco-friendly. Being able to ride our bikes along...
Hege
United States United States
great breakfast buffet, albeit veryt pricey. Beatufil beach and super fun to ride down to the beach from our room which was located closer to the reception area. liked the water service on the beach and the great louge mattresses and towel service
Kristian
Belgium Belgium
We paid for an upgrade to beachfront studio and then beachfront king room, both beautiful rooms and it made our trip to wake up to the sunset and listen to the waves, being close to the beach and the hotel facilities there. The free bikes were...

Area info

Restaurants

5 Restaurants On Site
Casa Amate
  • Cuisine
    Latin American
  • Ambience
    Modern
Chef’s Atelier
  • Open for
    Dinner
Na Cocina Local
  • Cuisine
    Mexican
Ninguno - Taquería
  • Cuisine
    Mexican
Alisio Beach Club
  • Cuisine
    Mexican • Seafood • Local

Resort facilities at Alila Mayakoba by Hyatt

Great facilities! Review score, 9.7

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Fitness center
  • Non-smoking rooms
  • Bar
  • Private beach area
  • Breakfast

House rules

Alila Mayakoba by Hyatt takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

In the event of an early departure, the property will charge you the full amount for your stay.

License number: 009-025-000895/2026

FAQs about Alila Mayakoba by Hyatt