Located on a 14-mile stretch of pristine beachfront in Cancun’s hotel zone, NYX Hotel Cancun. has an infinity pool overlooking the Caribbean Sea. Some of its rooms have views of the sea or Nichupté Lagoon. All air-conditioned rooms at the NYX Hotel Cancun feature a flat-screen cable TV and a private bathroom with a hairdryer. A coffee maker and free WiFi access are also included. Balam Restaurant offers international options. The Chianti Restaurant offers Italian cuisine, open for dinner with prior reservation required. There is also a poolside bar, as well as a lobby bar. The surrounding beaches are popular for water sports. You can go scuba diving at the 2 coral reefs or visit ancient Mayan sites nearby. Cancun Airport is a 20-minute drive away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the top-rated area in Cancún, this property has an excellent location score of 8.8!

Breakfast Info

Continental, Vegetarian, American, Buffet

  • Free Private Parking Available On Site

Activities:

  • Fitness center

  • Spa and wellness center

  • Pool table


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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 full bed
1 king bed
1 king bed
2 full beds
or
1 full bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Lionheartrulz
United States United States
The staff was amazing, and the hotel rooms were immaculate. Food was good too. There was seaweed at that time of year but the hotel does a good job of keeping the beach as clean as possible. The highlight was seeing the turtles come up on the...
Culbreath
United States United States
Everything was great. Activities, food and staff were all wonderful
Oksana
United States United States
Our room was huge! All the stuff was awesome and helpful. I liked that it’s a smaller not crowded place. Visited in July. The hotel itself is very beautiful.
Sara
United States United States
Location, food quality and service/ staff was amazing!!
Julie
United States United States
The facilities were spotless, quiet, and in a great location. The all-inclusive options offered an impressive variety of food, and there was truly something for everyone. My room was perfect—clean, comfortable. One of the highlights of my trip...
Robert
United States United States
Located on the beach, great food in all-inclusive package and shopping within walking distance of hotel.
Autumn
United States United States
Modern European style design. Very clean. Comfortable padded pool chairs. We were upgraded to a balcony suite upon check in which was huge and beautiful. Stunning views. Aircon worked great in the room. Beds were very comfortable. Hot water and ...
Mauricio
Canada Canada
Everything was great, services, installations, food, everything.
Thomas
Canada Canada
Front staff Elizabeth was amazing and offered an upgrade that was very nice
Chavez
United States United States
The food options and live entertainment was phenomenal!

Area info

Restaurants

4 Restaurants On Site
Balam
  • Cuisine
    International
  • Open for
    Breakfast • Dinner
  • Ambience
    Family-friendly • Traditional • Modern
  • Dietary options
    Vegetarian
Deck
  • Cuisine
    International
  • Open for
    Lunch
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian
Chianti
  • Cuisine
    Italian
  • Open for
    Dinner
  • Ambience
    Modern • Romantic
  • Dietary options
    Vegetarian
Umami
  • Cuisine
    Japanese • Sushi
  • Open for
    Dinner
  • Ambience
    Modern
  • Dietary options
    Vegetarian

Resort facilities at Hotel NYX Cancun

Great facilities! Review score, 8.3

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Beachfront
  • Free parking
  • 4 restaurants
  • Spa and wellness center
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Hotel NYX Cancun takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 5 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Upon check-in photo identification and the credit card used to make the reservation is required.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

One extra child or adult will be charged USD 150 extra per person per night when using existing beds.

Chianti Restaurant Policies: One complimentary dinner for every 3 nights of all-inclusive stay. Advance reservations are required.

Umami Restaurant Policies: One complimentary teppanyaki dinner for every 5 nights of all-inclusive stay. Advance reservations are required. One complimentary sushi bar dinner for every 3 nights of all-inclusive stay. No advance reservations are required. Only children 8 years and older are allowed at the teppanyaki and sushi bar.

Guest will be asked to pay a deposit of $150.00 USD or $3,000.00 MXN per stay. It will be refunded during check out.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

License number: 005-007-002338/2025

FAQs about Hotel NYX Cancun