Krystal Urban Cancun & Beach Club

–Great location - show map
+54 photos
Scored 8.3
Rated very good

Great location!

8.7

About this property

Comfortable Accommodations: Krystal Urban Cancun & Beach Club in Cancún offers air-conditioned rooms with balconies, private bathrooms, and city views. Each room includes a work desk, free toiletries, and a TV. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, fitness center, and lush garden. The terrace provides a relaxing outdoor space, while the restaurant serves American cuisine in a family-friendly ambiance. Free WiFi is available throughout the property. Convenient Location: Located 1.2 mi from Cancun Government Palace and Cancun Bullfight Ring, the hotel is also close to Parque las Palapas and Cancun Culture Center. Cancún International Airport is 9.9 mi away. Nearby attractions include La Isla Shopping Mall and Cristo Rey Church.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Private Parking
  • Restaurant
  • Fitness center
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Buffet

  • Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
2 full beds
2 full beds
or
1 queen bed
2 full beds
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Roldan
Canada Canada
“The property is clean and it’s located at the heart of downtown Cancun. The staff are friendly.”
Cindy
Canada Canada
“The staff is extremely friendly. Everybody is very accommodating, kind and loving. I was here for a medical procedure and I felt at home the entire time.”
Beatrix
Belgium Belgium
“Very spacious and clean room and bathroom, with a beautiful view and a terrace—definitely worth it for the sunrise :). The location is great, close to Las Américas, and it’s easy to get around using InDrive or taxis. Access to a beach club with a...”
Singh
United States United States
“The attentiveness of the staff very polite and welcoming”
Karla
Mexico Mexico
“Everything fine breakfast it's good the staff was friendly and the ladies are the reception very supportive 😊”
Sylvain
France France
“Enough space, comfortable bathroom, very good value for price, swimming pool, breakfast”
Sally
United States United States
“Very good communication from the staff before check in. 24 hour reception. All employees very friendly. East check in. Pleasant surprise of an unexpected upgrade to my room.”
Juan
Panama Panama
“Perfect location and more for a family stay. Outside the crowded zone but in the main limit”
Fabian
Colombia Colombia
“The Staff was perfect. Clean rooms and beach club outstanding”
Maurice
United States United States
“It was clean, comfortable bedding and room. Great staff. Centrally located, walking distance to mall and restaurants. Secure parking, security. Great views albeit far from the water.”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurante Aquamarina
  • Cuisine
    American
  • Ambience
    Family-friendly

Amenities of Krystal Urban Cancun & Beach Club

Great facilities! Review score, 8.2

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Private Parking
  • Restaurant
  • Fitness center
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
  • Breakfast

House rules

Krystal Urban Cancun & Beach Club takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

The property has the Stay Safe & Clean Sanitary Certification

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

License number: 005-007-006588/2025

FAQs about Krystal Urban Cancun & Beach Club