BOK21 - Hotel en Cancun

–Great location - show map
+24 photos
Scored 8.1
Rated very good

Staff

8.5

About this property

Comfortable Accommodations: BOK21 - Hotel en Cancun in Cancún offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, and wardrobe, ensuring a pleasant stay. Convenient Facilities: Guests can relax on the terrace or balcony and enjoy garden or city views. Additional amenities include a tea and coffee maker, electric kettle, and free toiletries. Prime Location: Located in the city center, the hotel is a 12-minute walk from Cancun Government Palace and 0.8 mi from Cancun Bus Station. Cancun International Airport is 9.9 mi away. Nearby attractions include Playa Las Perlas and La Isla Shopping Mall. Exceptional Service: BOK21 - Hotel en Cancun provides private check-in and check-out, a paid airport shuttle, concierge service, daily housekeeping, and a tour desk. Free on-site private parking is available. Guests appreciate the bed comfort and attentive staff.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Terrace
  • Daily housekeeping
  • Air conditioning

Property highlights

Top Location: Highly rated by recent guests (8.5)

Free private parking available at the hotel

Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign inCreate a free account
Sign in, save money

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 sofa bed
and
1 queen bed
1 queen bed
1 twin bed
or
2 twin beds
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Nelya
United States United States
“Comfortable bed, perfect location, also feels safe, professional staff, wonderful price point”
Chris
Italy Italy
“Good area with a nice view I stayed another day because I liked the place”
Carolyn
United States United States
“We would have loved our room even more had it been the suite on the third floor as we originally planned on, but my elderly mother was not able to climb the steps that far.”
Leah
United States United States
“Excellent for the price!! Felt safe, has cats don’t stay if you’re allergic, they are not in the rooms. Great for airport or if you are doing activities all day.”
Miryaqub
Canada Canada
“Property is good location center of city, Staff are friendly and helpfully,Manager lady is good person and getting your concerns seriously. Cleaning was amazing.Safety is high level. Tv youtube is reliable no interruptions.”
Gryniv
Ukraine Ukraine
“Good location, walking distance to park, market, clean”
Karla
United States United States
“Professional and friendly staff, room very good and great location”
Nathalie
United States United States
“Walking distance to the main ADO bus station, super convenient location. I like to walk so it’s perfect. Room was very big, my room had a balcony, shower did have plenty of hot water and great water pressure. Felt very safe. Would stay there again.”
Elizabeth
United States United States
“This is a good budget option in Cancun. The bed is super comfy, the WiFi and ac work well.”
Kamari
United States United States
“Very easy check in, great facilities and friendly front desk”

Hotel area info

Amenities of BOK21 - Hotel en Cancun

Great facilities! Review score, 8

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Terrace
  • Daily housekeeping
  • Air conditioning

House rules

BOK21 - Hotel en Cancun takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Check-out
From 11:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 1,000 is required on arrival. That's about $57. This will be collected by credit card. You should be reimbursed on check-out. The deposit will be fully refunded by bank transfer if there's no damage to the property upon inspection after check-out.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

A surcharge of MXN 200 per person, per day, applies for each additional guest you wish to add to your booking.

A damage deposit of MXN 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. The deposit will be fully refunded by bank transfer if there's no damage to the property upon inspection after check-out.

License number: 002-005-000911/2026

FAQs about BOK21 - Hotel en Cancun