About this property

Comfortable Accommodations: Claro de Luna in Playa del Carmen offers aparthotel-style accommodations with private bathrooms. Each unit features air-conditioning, a terrace, balcony, and a fully equipped kitchenette. Exceptional Facilities: Guests enjoy a year-round outdoor swimming pool, lush garden, and free WiFi. Additional amenities include a kids' pool, outdoor seating area, picnic spots, and barbecue facilities. Convenient Location: Located 1.1 mi from Playa del Carmen Beach and 21 mi from Cozumel International Airport, the aparthotel is near attractions such as Xel Ha and Xcacel-Xcacelito. Free on-site private parking is available. Guest Satisfaction: Highly rated for its friendly host, inviting swimming pool, and excellent location, Claro de Luna ensures a pleasant stay for all visitors.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.5)

  • Free Private Parking Available On Site


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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 king bed
2 twin beds
1 sofa bed
1 king bed
1 twin bed
and
1 king bed
1 twin bed
and
1 king bed
1 king bed
and
1 sofa bed
2 sofa beds
1 twin bed
and
1 king bed
1 king bed
1 king bed
2 twin beds
1 twin bed
and
1 king bed
1 king bed
and
1 sofa bed
1 sofa bed
2 sofa beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Michelle
United States United States
Host - Sebastien was an excellent host. He was always available. Very friendly. Provided recommendations on where to eat and places to go. He brought us the best bakery croissants and fresh juice our first morning. Place was well stocked with all...
Donna
Canada Canada
I loved the quiet location, that was away from 5th avenue. Sebastien was very attentive and kind. It was also convenient that I could prepare my meals, in the kitchenette. The property is close to some great restaurants and grocery stores. I would...
Bianca
Belgium Belgium
This was a perfect place to end our holidays. A beautiful and big apartment, a fully equipped kitchen, a nice living room. We loved the place, the pool, the location, everything! I would certainly go back to stay more time at Claro de...
Ama
United States United States
Late night swim in the pool. The host was warm and helpful. The place was everything we needed and we had a lovely stay.
Ken
Canada Canada
Good size in a nice quiet location with many good restaurants within walking distance. Sébastien has great restaurant recommendations.
Maggie
United Kingdom United Kingdom
The pool/garden area was so beautiful - such a lovely place to relax first thing in the morning or when we returned after a long day. Sebastien was a brilliant host. He was friendly and helpful and responded really quickly to any questions or...
Denise
United States United States
Away from the tourist neighborhoods but very central to great restaurants, parks, and the beach. Nice private garden with pool. Comfy bed. Exceptionally kind host! Sébastien, thank you. Nice restaurant guide and recommendations, much appreciated 🥰
Luis
United States United States
Sebastian was very helpful, he provided us with a home-made catalog with a lot of nice restaurants close by an unresponsive. He even invited me to eat birria tacos Saturday morning & washed our clothes for free
Magali
Argentina Argentina
Really nice place to stay in Playa del Carmen! The host is really friendly and welcoming
Bridget
United States United States
Fully enclosed, pool available, close to local eateries and restaurants, close to banks and property was spotless.

Managed by Christelle Le Barzic

Company review score: 9.7Based on 234 reviews from 1 property
1 managed property

Property info

Welcome to Claro De Luna - Condo Hotel, innovative structure with unique design located in the heart of Playa Del Carmen only 20 min walk from the beautiful caribbeans's beaches and only 500m from the best restaurants and local of Quinta Avenida. At Claro De Luna we practice the philosophy of natural simplicity and creative spaces that reflect the warmth that inspires us in serving you. Exceptional attention to details and the changes are continuous so that our guests find something different when they decide to return. If you're looking for an oasis of peace where you can spend a pleasant and relaxing holiday then Claro De Luna is just for you. You will enjoy 4 types of apartment for all needs and each with a special touch. We care about the privacy of our customers, that's why the apartments are equipped with private bathroom.

Languages Spoken

Spanish,French

Area info

Amenities of Claro de Luna

Great facilities! Review score, 8.8

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • BBQ facilities
  • Water park
  • Air conditioning
  • Garden

House rules

Claro de Luna takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 10:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
12+ years
Extra bed upon request
$5 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 11:00 PM and 10:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Claro de Luna of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 10:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

FAQs about Claro de Luna