Hotel El Portón

–Excellent location – show map
+28 photos
Scored 9.9
Rated exceptional

Staff

10

About this property

Comfortable Accommodations: Hotel El Portón in Tenancingo offers rooms with private bathrooms, free toiletries, and garden views. Ground-floor units provide easy access to the outdoor seating and picnic areas. Essential Facilities: Guests enjoy a lush garden and free WiFi in public areas. The hotel provides a paid airport shuttle service, 24-hour front desk, car hire, and free on-site private parking. Guest Satisfaction: Highly rated for room cleanliness, comfort, and attentive staff, Hotel El Portón ensures a pleasant stay for all visitors.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Airport shuttle

Property highlights

  • Top Location: Highly rated by recent guests (9.5)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 full beds
1 king bed
1 twin bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Monika
Switzerland Switzerland
“This was my third stay at El Portón, and it continues to be a wonderful experience every time. The property is immaculate, charming, and beautifully maintained. The rooms are perfect—especially the incredibly comfortable mattresses—and I loved the...”
Jiselle
United States United States
“Our stay at El Portón was likely one of the best hotel experiences we’ve ever had. Due to flight delays we ended up arriving to the hotel much later in the evening than expected and they had no problem accommodating us for a later check in. The...”
Reed
United States United States
“Circe, Peter, Elida, Lourdes, and the rest of their amazing staff spared no expense going above-and-beyond to make sure that our stay was extraordinary. From the moment we arrived we were treated very warmly. Though we should have given 24 hour...”
Julio
Mexico Mexico
“Una estancia excelente. El personal fue muy amable y atento en todo momento. El desayuno de cortesía es un gran detalle, el ambiente es muy tranquilo y el jardín es hermoso. Además, nos encantaron las pinturas que decoran cada habitación; le dan...”
Guadalupe
Mexico Mexico
“MUY BUEN SERVICIO, COMODO Y EL DESAYUNO DE CORTESIA ESTUVO MUY RICO”
Eduardo
Mexico Mexico
“el hotel es excelente en cuanto a servicio, comodidad, alimentos y confort”
Christl
Mexico Mexico
“El lugar es perfecto para pasear por la zona (Malinalco, Ixtapan de la sal, etc), los dueños y el personal proporcionan un servicio excelente, todo está cuidado hasta el más mínimo detalle, perfectamente limpio, el desayuno está delicioso, el...”
Julieta
Mexico Mexico
“Los cuartos están muy bonitos y limpios, todo se ve nuevo, la cama y almohadas muy cómodas. Me encantó toda la madera del cuarto, las ventanas, la puerta.”
Ruben
Mexico Mexico
“Excelente servicio y las camas super cómodas lugar muy bonito todo agradable”
Sandra
Mexico Mexico
“El lugar es muy bonito, cuidado y muy limpio. La atención de los anfitriones excelente. El personal de apoyo muy amables y siempre pendientes de cualquier petición.. Los detalles de la habitación (como el shampoo, el jabón de manos y el de la...”

Hotel area info

Amenities of Hotel El Portón

Great facilities! Review score, 10

Most popular amenities

  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Airport shuttle

House rules

Hotel El Portón takes special requests – add in the next step!
Check-in
From 3:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Curfew
The entrance to the property is closed between 21:00 and 06:00
Children & Beds

Child policies

Children of all ages are welcome.

Children 15 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMaestroCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

The property’s reception opening hours are:

– Monday to Friday: 15h until 21h

– Saturday: 15h until 22h

– Sunday: 15h until 21h

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel El Portón of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In the event of an early departure, the property will charge you the full amount for your stay.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel El Portón