Name: Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
Address: Boulevard Kulkulkan Km 11.5, 77500 Cancún, Mexico, Boulevard Kulkulkan Km 11.5, Quintana Roo, 77500, Mexico
Rating: 8.4

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

–Excellent location – show map

+121 photos

Sea view
Swimming pool
Free Wifi
Terrace
Balcony
Free parking
Air conditioning
Private bathroom
24-hour front desk
Daily housekeeping

Boasting views of the Caribbean Sea and offering endless activities, this family-friendly all-inclusive beachfront resort and spa provides personalized service, and first-class amenities, in an unrivaled location. All rooms feature large flat-screen TV with satellite programing, bathrooms with marble fixtures, and conveniences like a fully-stocked mini bar. Most units have a balcony or terrace. Sunscape Cancun All-Inclusive Resort & Spa by Hyatt provides guests of all ages with fun and enjoyment. With children and teen clubs, mini golf, 5 different dining options, on-site boutiques, 2 swimming pools and daily and nightly entertainment, there is something for everyone. Guests at the Sunscape Cancun All-Inclusive Resort & Spa by Hyatt can also enjoy a variety of recreational activities, including scuba diving, snorkeling and the hotel's on-site water park. Guests can also discover Cancun with hired bicycles and guided tours.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the top-rated area in Cancún, this property has an excellent location score of 9.2!
Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Fitness center
Game room
Spa and wellness center

Availability

Select dates to see this property's availability and prices

Room Type	Number of guests
Standard 2 double beds 2 full beds
Standard 1 King Bed 1 king bed
Junior Suite 2 Double Beds 2 full beds
Junior Suite 1 King Bed 1 king bed and 1 sofa bed
Junior Suite 1 King Bed Ocean View 1 king bed
Junior Suite 2 Double Beds Ocean View 2 full beds
Family Junior Suite, 1 King, 1 Bunk and Trundle Bed 1 king bed and 1 bunk bed
Junior Suite 1 King Bed, Ocean Front 1 king bed
Junior Suite 2 Double Beds, Ocean Front 2 full beds
Premium Junior Suite 1 King Bed, Ocean View 1 king bed
Premium Junior Suite 2 Double Beds, Ocean View 2 full beds
Premium Junior Suite, 1 King Bed, Lagoon View 1 king bed
Premium Junior Suite 2 Double Beds, Lagoon View 2 full beds
Junior Suite 1 King Bed, Beachfront Walk out 1 king bed
Junior Suite 2 Double Beds, Beachfront Walk out 2 full beds
Master Suite One Bedroom, 1 King Bed 1 king bed
Junior Suite 1 King Bed, Beachfront Infinity Swim Up 1 king bed and 1 sofa bed
Master Suite One Bedroom, 1 King Bed, Ocean View 1 king bed
Master Suite One Bedroom, 1 King Bed, Ocean Front 1 king bed
Presidential Suite 1 King Bed 1 king bed and 1 sofa bed
Junior Suite King Accessible 1 king bed
Junior Suite Double Accessible 2 full beds

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free Wifi

See what guests loved the most:

Otten-annisette

Trinidad and Tobago

“I loved the friendliness of the staff, the comfortable bedding, and the wide variety of food options.”

Muntaz

Guyana

“We had a wonderful family stay at Sunscape Cancun All Inclusive Resort from July 12–17, 2026. Overall, it was a very enjoyable experience for our entire family. The food was good with a nice variety of options, and there was always something...”

Egdalia

United States

“Everything. The food was superb. Staff very helpful and friendly.”

Margaret

United States

“Everything was very accessible and it wasn’t an overwhelmingly oversized property. Very clean and very user friendly.”

Maya

United States

“Loved the staff services, politeness and promptness. All inclusive option”

Leticia

United States

“The food options are great and everyone is so friendly and helpful. I love the candy shop. Also the coffee shop the drinks by the pool during the day are so delicious.”

Nitsan

United States

“Good variety of food options, both for lunch and dinner. Everything was fresh and well prepared. I wish our room had a bigger patio chairs and table. Liked the hammock! The access to beach was comfortable and we went there daily. Staff was super...”

Barbra

United States

“Great place for kids. Kiddie water park for all ages. Free camp. Kids movie night so parents can dine alone. Plenty of chairs on beach and at pool. Food was great. Plenty for everyone. Entertainment during the day and a show every night. Bars...”

Betancourth

Guatemala

“Loved the little food stands tacos, burgers, don't need to go to get dressed and seat at a restaurant. Keep that going please. The coffee shop is amazing. You can get coffee anytime. Entertainment its ok, needs more. Beach was the best with the 3...”

Puckett

United States

“Small size, easy to keep up with my 5 kids, great buffet”

Area info

Restaurants

8 Restaurants On Site

Ventanas

Cuisine
International
Open for
Breakfast • Brunch • Lunch • Dinner
Ambience
Modern

Viaggio

Cuisine
Italian
Open for
Dinner
Ambience
Family-friendly

Casa de Rosa

Cuisine
Mexican
Open for
Dinner
Ambience
Family-friendly
Dietary options
Vegetarian • Vegan

At Sunset

Cuisine
American • European
Open for
Lunch • Dinner
Ambience
Family-friendly
Dietary options
Vegetarian • Vegan

Azul

Cuisine
Asian
Open for
Breakfast • Dinner
Ambience
Family-friendly

Cravings

Open for
Lunch • Dinner
Ambience
Family-friendly

Café México

Ambience
Family-friendly

Brasas Grill

Cuisine
Mexican
Open for
Lunch
Ambience
Family-friendly

Resort facilities at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Great facilities! Review score, 8.5

House rules

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in.

Check-out

Until 12:00 PM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional fees may apply.

Cards accepted at this property

Cash is not accepted

The fine print

Must-know information for guests at this property

All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.

The minimum age to stay in Junior Suite 1 King Bed, Beachfront Infinity Swim Up is 13 years.

Please note that use of room service delievery will incur an additional charge of $10 USD

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 005-007-000949/2025

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt