Hotel Hacienda Cancun

–Great location - show map
+49 photos
Scored 7.7
Rated good

Staff

8.6

Offering an outdoor pool, Hacienda Hotel is conveniently located in the center of Cancún near the main avenues and only a 10-minute drive from the city’s beautiful Caribbean beaches. It offers free Wi-Fi in all rooms and lush tropical gardens. Each room here is air-conditioned and includes a TV, a fan and a private bathroom with free toiletries. They also have a small wardrobe. At Hacienda Hotel you will find a 24-hour front desk and a terrace. Other facilities offered include a tour desk. The main commercial area and hotel zone is just 15-minutes drive away, Mercado 28 market is just 1312 feet from the property, while Cancun International Airport is a 20-minute drive away.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Daily housekeeping
  • Garden

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Continental

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 full beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Edma
Mexico Mexico
“Great location. Close to La palapa! Great service. I will be back.”
Rodolfo
United States United States
“Located in a very good spot. Downtown Cancun (benito juarez) in walking distance to everything. Parque las palapas and Mercado 28 delicious restaurants everywhere. Awesome pool with enough depth and very friendly staff. Questions that I had they...”
Rafael
Mexico Mexico
“The front desk receptionist was great and very helpful”
Fernando
Mexico Mexico
“Hotel is close tu bus terminal, that is a plus. I did not have breakfast, room was clean and spacious.”
Maliheh
United Kingdom United Kingdom
“It was clean ,good size room and comfortable. The swimming pool was OK but the deepness a bit strange.”
Ruby
New Zealand New Zealand
“Great location, quiet but close to the markets and main roads. Air conditioning cooled the room quickly and nice to have a small outdoor space.”
Atanas
Bulgaria Bulgaria
“Very good location (If you are staying for a day or two, just to be close to the bus station or airport) - very close to the shopping area, but in a quiet and peaceful place. The hotel itself is nothing special, but at least it is clean, with nice...”
Vivian
Canada Canada
“Staff were great...Carlos & Lola very kind & went out of their way to help me...”
Nina
Finland Finland
“Location was great and my room was clean. The staff was very friendly 😊”
Barbara
New Zealand New Zealand
“Staff are so helpful. We were able to walk to and from the Ado bus station so perfect location”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurante #1
  • Open for
    Breakfast

Amenities of Hotel Hacienda Cancun

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Daily housekeeping
  • Garden

House rules

Hotel Hacienda Cancun takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Hacienda Cancun of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

License number: 005-007-007298/2025

FAQs about Hotel Hacienda Cancun