La Hacienda Hotel, at Xcaret

–Excellent location – show map
+17 photos
Scored 9.4
Rated wonderful

Free Wifi

10

About this property

Elegant Accommodations: La Hacienda Hotel, at Xcaret in Playa del Carmen offers family rooms with air-conditioning, private bathrooms, and garden views. Each room includes a mini-bar, TV, and free WiFi. Exceptional Facilities: Guests enjoy a swimming pool with a view, sun terrace, and lush garden. Additional amenities include a balcony, terrace, and outdoor seating area. Free on-site private parking is available. Convenient Location: Located 17 mi from Cozumel International Airport, the hotel is near attractions such as Xel Ha (27 mi) and Xcacel-Xcacelito (25 mi). ADO International Bus Station and Playa del Carmen Maritime Terminal are 5 mi away. Guest Satisfaction: Highly rated for its convenience for nature trips, lush garden, and attentive host.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Terrace
  • Air conditioning
  • Daily housekeeping

Property highlights

Top Location: Highly rated by recent guests (9.2)

Free private parking available at the hotel

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Availability

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Room Type
Number of guests
 
1 queen bed
1 king bed
2 queen beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Antonio
United States United States
“Overall, the place is very good great for anyone who appreciates a vintage, handcrafted 1980s-style Decor; I liked this new version. The gentleman who greets you is very attentive at all times.”
Angelique
France France
“Quiet and charming place. Amazing staff. Very friendly owner.”
Leah
United States United States
“Skip was a wonderful and friendly host. The hotel is beautiful, draped in greenery. The pool was relaxing and a fun layout. The bed was very comfy and the sheets were soft. The resident cat and dog were cute and sweet. We didn’t get to stay long...”
Scott
Canada Canada
“Beautiful oasis, so much vegetation and amazing energy”
Gigi
United States United States
“This place is a gem in Playa Del Carmen. It is lush, beautiful and peaceful. Skip and Glen are wonderful and friendly! You feel right home. I highly recommend this place to anyone travelling to Playa.”
Schweitzer
United States United States
“Staying at La Hacienda Hotel was unique experience. The place was beautiful and charming with wonderful vegetation and a small pool. We enjoyed sitting outside, absorbing the beauty and meeting interesting people. The building has the feel and...”
Kelly
United States United States
“Beautiful and well appointed. Staff and Skip the owner are so personable”
Lisa
United States United States
“Just gorgeous there. I loved it. I wish I could have stayed longer.”
David
United States United States
“Everything. But the best thing was the owner/host Glen he was the absolute best.”
Shlomit
Israel Israel
“a unique house very close to the xcaret parc. very welcoming owner.”

Hotel area info

Amenities of La Hacienda Hotel, at Xcaret

Great facilities! Review score, 9.5

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Terrace
  • Air conditioning
  • Daily housekeeping

House rules

La Hacienda Hotel, at Xcaret takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform La Hacienda Hotel, at Xcaret of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about La Hacienda Hotel, at Xcaret