Hotel Caracol Puerto Morelos

–Great location - show map
+54 photos
Scored 7.8
Rated good

Great location!

8.9

About this property

Comfortable Accommodations: Hotel Caracol Puerto Morelos in Puerto Morelos offers family rooms with air-conditioning, private bathrooms, and free WiFi in public areas. Each room includes a TV, private entrance, and kitchenette with a coffee machine and kitchenware. Convenient Facilities: Guests can relax on the terrace or enjoy the outdoor seating area. The hotel provides a 24-hour front desk, tour desk, and free toiletries. Additional amenities include a tour desk and free WiFi throughout the property. Prime Location: Playa Puerto Morelos is a 3-minute walk away. Cancún International Airport is 16 mi from the hotel. Nearby attractions include Playa del Carmen Maritime Terminal and Moon Palace, each 14 mi away. Guests appreciate the convenient location and excellent service.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Family rooms
  • Non-smoking rooms

Property highlights

Top Location: Highly rated by recent guests (8.9)

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 full beds
1 full bed
1 king bed
2 full beds
1 twin bed
and
2 full beds
1 queen bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Anna
United States United States
“Very clean rooms, with comfortable beds and a large bathroom. Walking distance to everything”
Keyla
Mexico Mexico
“The property is very clean and all the rooms are lovely and clean!”
Aleksandra
United States United States
“Great location, clean simple rooms. Staff was super nice and friendly!”
Laurence
United States United States
“Very practical location right in the middle of town. Clean and comfortable .”
Terri
Canada Canada
“Clean, located close to beach, restaurants and shopping.”
Dan
United States United States
“Location is excellent. Rooms are spartan but more than adequate. Bathroom is compact. Shower is hot with excellent water pressure. Beds a little on the firm side but we found them comfortable. Overall we had a very pleasant stay.”
Bridgette
Canada Canada
“The hotel was centrally located and close to many great restaurants! It was good value for what we paid , clean and attentive staff ! The roof top was a great addition with 2 loungers and table and chairs ! Pretty of hot water in the shower and...”
Kevin
Canada Canada
“Rooftop everything is close…store,restaurants,party street in back of hotel”
Maria
Mexico Mexico
“I love the location and the premises where so clean. I think is a good value for your money”
Brenda
United Kingdom United Kingdom
“Fantastic location. Comfortable bed and I slept well. The room was very clean. The music seemed to die out at 23:00. It was nice to have a coffee maker and really lovely panadería opposite and cafe.”

Hotel area info

Amenities of Hotel Caracol Puerto Morelos

Most popular amenities

  • Free Wifi
  • Family rooms
  • Non-smoking rooms

House rules

Hotel Caracol Puerto Morelos takes special requests – add in the next step!
Check-in
From 3:00 PM to 4:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 9:00 AM to 11:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Please inform Hotel Caracol Puerto Morelos of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 011-007-007257/2025

FAQs about Hotel Caracol Puerto Morelos