Hotel Caracol Isla Mujeres

–Excellent location – show map
+53 photos
Scored 8.4
Rated very good

Bienvenido al pequeño paraíso en Isla Mujeres, Quintana Roo. Este encantador hotel ofrece una experiencia única en una isla de apenas 7 kilómetros de largo y 500 metros de ancho, perfectamente explorable en carrito de golf, bicicleta o motocicleta. Ubicado a solo tres cuadras de la mejor playa de la isla y del bullicioso muelle, nuestro hotel ofrece el equilibrio perfecto entre tranquilidad y conveniencia. Con solo 12 habitaciones, garantizamos una atmósfera íntima y acogedora para nuestros huéspedes. Nuestro jardín interior es un oasis de serenidad, donde se puede disfrutar de la frescura de la naturaleza en medio de la exuberante selva media y baja que caracteriza a esta región. Y cuando el sol del Caribe se vuelve irresistible, nuestra piscina ofrece el refugio perfecto para refrescarse y relajarse. Cada habitación está equipada con aire acondicionado para garantizar su comodidad en todo momento. Además, desde nuestro hotel, tendrás fácil acceso a las maravillas naturales que hacen de Isla Mujeres un destino inolvidable: desde hermosas playas y lagunas hasta arrecifes, mangles, cenotes y dunas. Ven y descubre la magia de Isla Mujeres desde la comodidad y el encanto de nuestro pequeño hotel. Te estamos esperando para brindarte una experiencia inolvidable.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Non-smoking rooms

Property highlights

Top Location: Highly rated by recent guests (9.3)

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Availability

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Room Type
Number of guests
 
1 full bed
2 full beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Grissell
France France
“Comfortable and clean room. We liked the garden and the swimming pool. Excellent location close to the dock and very central. AC works well.”
Maria
United States United States
“La cama súper cómoda, al salir de la habitación está la pileta y mesas para sentarse, es tranquilo y son muy amables!”
Gvozdenovich
Mexico Mexico
“Location is amazing! Very close to the harbor and restaurants but very quiet to sleep. The king size bed was really comfortable and the fridge worked really well, to keep some food and water coll during the day.”
Jaime
United States United States
“Confortable, good A/C, good WiFi, location, close to the ferry, great place to chill”
Katie
United States United States
“Great location, clean room, comfortable bed. Friendly staff.”
Katherine
Canada Canada
“Excellent location, just blocks from the ferry and downtown. Excellent value for the money.”
Nadia
Canada Canada
“I loved my stay at Hotel Caracol more than I thought I would. I really liked walking into a lush, inside courtyard every time I arrived, and it was nice in the evening with the lights. Lots of places to hang out around the pool. The pool makes...”
Jean-philippe
Canada Canada
“Awesome little place! Close to everything Isla Mujeres have to offer! The staff is top notch! Would definitely go back there!”
Matzzzz88
Argentina Argentina
“The location was great, very near the ferry (only 2-3 blocks away). The facilites are beautiful and it was very quiet during the night. The staff was very nice since they stored our luggage after the check out so we could keep on enjoying our stay.”
Sheralin
Canada Canada
“I loved everything about the property! I had a very wonderful tropical Courtyard with a nice pool and lounge chairs. It was quite surprising to walk in off the street in the middle of town into this little oasis! The rooms were big comfortably...”

Hotel area info

Amenities of Hotel Caracol Isla Mujeres

Great facilities! Review score, 8.3

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Non-smoking rooms

House rules

Hotel Caracol Isla Mujeres takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 11:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 1,000 is required on arrival. That's about $58. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 2 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Caracol Isla Mujeres of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MXN 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

License number: 003-007-007133/2025

FAQs about Hotel Caracol Isla Mujeres