Nestled along the beach in the middle of Cancun's hotel zone, this luxurious hotel offers comfortable accommodations and relaxing spa services just steps from the turquoise waters of the Caribbean. JW Marriott features an exclusive Mayan-inspired spa that offers spiritual revitalization for body and mind. After a day at the beach, feel pampered with a massage, facial or other spa treatment. Guestrooms at JW Marriott Cancun Resort & Spa are furnished with 32-inch flat-panel LCD TVs and lavish bedding. Take in the view of Cancun's white sand beaches and the Caribbean's sparkling water from the room's private balcony.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property highlights

  • Top Location: Highly rated by recent guests (9.1)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Buffet

  • Free Private Parking Available On Site

Activities:

  • Tennis court

  • Fitness center

  • Game room


Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
and
1 sofa bed
1 king bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
2 full beds
2 full beds
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

George
United States United States
The entire property is amazing, from the pools to the restaurants and especially the staff.
Margarita
United States United States
Located in the Hotel Zone, felt safe in the area. No seaweed on the beach the time I was there.
Pamela
United States United States
Breakfast was fresh and great quality options. Service ans drinks by the pool amazing as well.
Ken
United States United States
Just top notch from the moment you enter the doors
Jerry
United States United States
Friendly staff; pools and landscaping are impressive; guacamole station; pool service;
Dalfrey
United States United States
Service is great! Pools are amazing! Food is delicious.
Azra
United Arab Emirates United Arab Emirates
We absolutely loved our stay. The staff were super helpful and friendly & the location is fab!
Khurram
United States United States
I really enjoyed my stay here, the property was so clean and the staff were so friendly and accommodating. It was very relaxing and the resort was beautiful and photo worthy.
Alexander
Switzerland Switzerland
We like everything, really enjoyed our vacations! Very nice staff , helpful, friendly, clean , comfortable and tasty.
Ishaan
United States United States
The staff was amazing. From the moment we reached they were very helpful and super friendly. I have never experienced staff like this who cared about us so much. By the end of the trip, it felt as if we were all family and we got nice farewell...

Area info

Restaurants

5 Restaurants On Site
Gustino Italian Grill
  • Cuisine
    Italian
  • Open for
    Dinner
BeachWalk
  • Cuisine
    American
  • Open for
    Lunch
750 Pizzeria
  • Cuisine
    American
  • Open for
    Breakfast • Lunch • Dinner
Sasi Thai
  • Cuisine
    Thai
  • Open for
    Dinner
Bravío
  • Cuisine
    Spanish
  • Open for
    Breakfast • Dinner

Resort facilities at JW Marriott Cancun Resort & Spa

Great facilities! Review score, 9.1

Most popular amenities

  • 3 swimming pools
  • Free Wifi
  • Beachfront
  • Airport shuttle
  • Free parking
  • 5 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area

House rules

JW Marriott Cancun Resort & Spa takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 12 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Must-know information for guests at this property

Daily Internet, up to 10 devices including the enhance internet. Two Complimentary snacks items per stay. Complimentary pressing services, 2 items per day. Complimentary Coffees regular or decaf, two per stay in retail shop. Complimentary Two scrub bars per stay. One hour tennis court usage per day (reservation required), Daily Fitness class for two at Pool Deck, please review schedule at Towel Hut. Weekly dancing lesson for two per stay, reservation required. Guacamole hour daily at Lobby bar for all guest . Wine tasting for two per stay (reservation required). Complimentary Drink “Don Reyes” at La 16 Speakeasy, for two people, per stay. The estimated value of these resort fee inclusions is USD 195.

At our luxury haven, we believe in crafting more than just a stay – we create unforgettable memories. Discover the curated activities we've prepared for you in the following link: https://event.marriott.com/cunjw-jw-marriott-cancun-resort-and-spa/events

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 002-025-001518/2026

FAQs about JW Marriott Cancun Resort & Spa