Hotel Ambra

–Great location - show map
+23 photos
Scored 8.2
Rated very good

Free Wifi

9.0
  • View
  • Garden
  • Swimming pool
  • Free Wifi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

About this property

Comfortable Accommodations: Hotel Ambra in Playa del Carmen offers comfortable rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, and private entrance. Leisure Facilities: Guests can relax on the sun terrace, in the garden, or by the year-round outdoor swimming pool. Additional amenities include a lounge, outdoor seating area, and picnic spots. Dining Options: A buffet breakfast is served daily, featuring American and à la carte options with warm dishes and juice. The hotel also offers a paid shuttle service, car hire, and a tour desk. Convenient Location: Located 1.7 mi from Playa del Carmen Maritime Terminal and 20 mi from Cozumel International Airport, Hotel Ambra provides easy access to local attractions. Highly rated for room cleanliness and excellent service.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Daily housekeeping
  • Garden
Kavia Hotels
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

American

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Bradley
United States United States
“A/C worked well; friendly staff; simple room for a good price”
Maria
United States United States
“I go to this place 4 the last 5 years 💕💕💕💕 loving it it fulfilled all my needs”
Maria
United States United States
“I love ❤️ this place is very comfy 😌 💕 I'm here sometimes twice a year for the last 4 years never had any issues or complaining family oriented customer service great 👍 and absolutely 💯 ewsoectfull always clean and 🤫 quiet”
Mendoza
Mexico Mexico
“Todo des de la resepcion el hotel los trabajadores”
Geymi
Mexico Mexico
“La ubicación, está en frente de una plaza y en avenidas transitadas, en cuanto al hotel, es un hotel bonito, acogedor y muy limpio, habitación amplia, bonita y limpia, el área de la alberca, muy limpio 👍”
Alondra
Mexico Mexico
“Las habitaciones soy grandes, el personal es muy amable, al frente hay una plaza donde puedes comprar alimentos o ir al cine, en la esquina un Oxxo, te realizan la limpieza de la habitación. Todo en general está muy lindo, cómodo y agradable.”
Rocio
Argentina Argentina
“Limpieza, tranquilidad, amabilidad de los recepcionistas !!! Esta lejitos del centro pero bien!”
Erick
Mexico Mexico
“Céntrico, costos, limpieza, su personal amable y respetuosos”
Erick
Mexico Mexico
“Excelente habitación Calidad-Precio, Agua Caliente,Wifi, TV, Aires acondicionado, Servicio de Limpieza, Seguridad , Estacionamiento”
Luis
Mexico Mexico
“No hay servicios adicionales, como desayuno, maquinas donde comprar comida o unn cafe”

Hotel area info

Amenities of Hotel Ambra

Great facilities! Review score, 8

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Daily housekeeping
  • Garden

House rules

Hotel Ambra takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.

Please note that checkin out of stipulated time will be available upon rquest. The property can not guarantee the room later the 6:00 PM if the guest doesn't confirm the arrival time earlier.

Please inform Hotel Ambra of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

License number: 008-007-004902/2025

FAQs about Hotel Ambra